Location: On site at location listed in job posting.
Schedule: Monday through Friday, 8:00AM to 5:00PM
SUMMARY
- Prepare and manage commercial loan legal documents to protect bank assets while working closely with Relationship Managers.
- Verify data, resolve client inquiries, monitor risk areas, and make decisions regarding exceptions outside normal operating paradigms.
- Provide internal, business, and client support for the MWL Fulfillment & Control Team under minimal supervision.
ESSENTIAL RESPONSIBILITIES:
- Mitigate risk within Mortgage Warehouse Lending
- Prepare and manage commercial loan legal documents in accordance with policy and procedures to ensure bank assets are protected.
- Inspect executed documents for accuracy and compliance; resolve any discrepancies; monitor receipt of documents; image executed documents.
- Ensure all requirements for client set up are completed.
- Request and review Fidelity and E&O insurance policies; verify coverage complies with MWL requirements; contact customers regarding coverage deficiencies and resolve.
- Review and reconcile MWL deposit and general ledger accounts.
- Monitor transactions; detect patterns and anomalies; detect and resolve potential risk elements; document results.
- Complete audit confirmation requests with exact detail.
Business / Warehouse Client Support
- Contact clients regarding out-of-compliance situations and document resolution.
- Respond to client requests for information and assistance.
SKILLS:
- Puzzle solving
- Excellent written and verbal communications skills
- Critical thinking
- Meticulous with details
- Strong organizational and prioritization skills
- MS Office (Word, Excel, Outlook)
- Teamwork/teambuilding skills
ABILITIES:
- Manage time critical situations and follow through to completion.
- Manage multiple tasks; work independently; know when to ask for help.
- Respond quickly to problem situations.
- Work under pressure; remain calm and pleasant.
- Take a systematic approach.
- Collaborate in a team; be accountable for individual tasks.
EDUCATION AND WORK EXPERIENCE:
- Bachelor’s degree required or equivalent work experience.
- Prior experience with legal documents preferred.
- Excellent verbal and written communication skills.
- Excellent computer proficiency (MS Office – Word, Excel, and Outlook).
- Ability to work under pressure and meet deadlines; maintain positive attitude and provide exemplary customer service.
- Ability to work independently and conduct assignments to completion within given parameters, prescribed routines, and standard accepted practices.
- Knowledge of First Horizon systems preferred.
