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    First Horizon Bank

    Banking

    Network Administrator

    New Orleans, United StatesOn-SiteFull-time5–7 yrs experiencePosted 3w ago
    All First Horizon Bank jobs

    Job description

    We are seeking a highly skilled and motivated Network Administrator to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background working in complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement.

    Responsibilities: 

    • Incident and Problem Management: Investigation and resolution of complex network problems, including performance degradation, outages, and security incidents.
    • Network Operations & Maintenance: Proactively monitor, maintain, and troubleshoot our global network infrastructure. Perform routine maintenance, software upgrades, and configuration changes on network devices to ensure optimal performance and reliability.
    • Technical Expertise:
      • F5 BIG-IP: Configure and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable.
      • Cisco Route/Switch: Hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT).
      • HPE Aruba: Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential.
    • Automation & Scripting: Drive network automation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency.
    • Documentation: Create and maintain comprehensive network documentation, including diagrams, runbooks, and standard operating procedures (SOPs).
    • Collaboration: Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues.
    • On-Call Support: Participate in an on-call rotation to provide 24/7 support for critical network issues.

    Qualifications: 

    • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
    • Minimum of 5-7 years of experience, with at least 2-3 years in an operations role.
    • Certifications: Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred.
    • Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure.
    • Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
    • Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment.

    Job details are sourced from the employer's original posting.

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    About the company

    First Horizon Bank

    First Horizon Bank is a financial services company offering a wide range of banking and lending solutions.

    View all First Horizon Bank jobs
    Industry
    Banking
    Open roles
    256

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