Extensive knowledge of CPT and ICD-10 coding and insurance reimbursement
Strong interpersonal and verbal communication skills
Good organizational skills
Committed to and demostrates excellend customer service with dealing with all types of customers
Responsibilities
Answers phones, routes calls and or takes accurate messages. Demonstrates a sense of urgency relating to patient's level of distress. Triages basic patient care nedds generating a telephone encounter depending upon the situation.
Manages the scheduling of patient appointments. Registers new patients and maintains current accurate up to date demographic and insurance information for all patients. Performs according to policy regulations associated with Privacy Notification, Medicare secondary, signed demographic registrations, consent to treat minor, etc (MSPQ)
Identifies barriers to communications.
Verifies insurance eligibility, scans insurance card, and photo ID.
Checks patients in and or out for visit in appropriate manner. Accurate and appropriate use of ICD-10 and CPT codes.
Accurately and accordingly to policy, post payments.
Reconciles all finacial data correctly and in compliance with clinic policy, both at the end of the day and the end of month
Qualifications
High school graduate. One year of technical college or certification preferred
Three years of experience in a physician's office with medical billing experience may be accepcted in lieu of formal training
Job details are sourced from the employer's original posting.
