Managed Service Change Analyst Specialists: Site Reliability Engineer (SRE)

Job Description

FIS Management Services, LLC seeks Managed Service Change Analyst Specialists: Site Reliability Engineer (SRE) in Jacksonville, FL to specialize in state-of-the-art FIS proprietary platforms such as FIS Cleared Derivatives, ClearVision and GMI, requiring deep understanding of capital markets, specifically exchange traded derivatives (ETD), clearing workflows, margining, and risk management processes. Drive enterprise-scale initiatives by ensuring reliability, scalability, and performance of mission critical systems while aligning technology solutions with strategic business objectives. Ensure operational resilience and application stability through advanced change deployment, certification, performance optimization, and proactive incident management for multiple high-availability applications. Act as a trusted advisor, leveraging deep expertise in FIS technologies and proprietary methodologies to influence client strategies and deliver transformative outcomes. Utilize specialized knowledge of proprietary platforms and advanced toolsets to capture high-level requirements, design innovative solutions, and articulate technical specifications with precision. Provide data-driven insights through advanced analytics, coordinating complex data extraction and interpretation across distributed systems. Collaborate with cross-functional leaders, Project Managers, Architects, and Engineering teams to design and implement next-generation architectures, ensuring seamless integration and compliance with enterprise standards. Champion quality assurance by leading functionality, integration, and user acceptance testing, while maintaining rigorous documentation of test cases and outcomes. Apply cutting-edge technical expertise to deliver automation, scalability, and security across hybrid environments. Lead initiatives that modernize enterprise ecosystems, enhance operational resilience, and enable continuous innovation through advanced automation, observability, and cloud-native strategies.

REQUIREMENTS: Bachelor’s degree or foreign equivalent in Computer Engineering, Mechanical Engineering, or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: applying SRE principles to optimize high-availability systems and automate operational workflows to ensure reliability, scalability, and performance of FIS applications including 'FIS Cleared Derivatives', 'ClearVision', and 'GMI'; analyzing capital markets including exchange traded

derivatives (ETD), clearing workflows, margining, and risk management; deploying and managing Docker, Docker Swarm, and Kubernetes clusters in public and private clouds including Azure, AKS, AWS, and EKS; building CI/CD pipelines using Jenkins, Bitbucket, Harness, and GitOps; optimizing Oracle, MySQL, and PostgreSQL and NoSQL databases for performance and resilience; architecting end-to-end monitoring solutions with Prometheus, Grafana, Dynatrace, ELK, Loki, and Splunk and implementing proactive alerting and anomaly detection; applying chaos engineering with Harness CE and Keptn to validate system resilience; and utilizing tooling including Java, Python, Shell scripting, container runtimes (containerD), and secrets management using HashiCorp Vault. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS:  Please apply directly through our website by clicking on “Apply Now.”

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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