Sales Associate

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

SALES ASSOCIATE 

This position is based in our Pop--Up located at The Royal Exchange, London and reports to our City Manager. This role is based on site and is for a fixed term for 40 hours, worked over 5 days per week.

Responsibilities:

The position as Sales Associate includes working closely with customers to determine needs, answer questions about our products, the design and the designer and recommend the right product for the customer. The role also includes the responsibility to resolve customer complaints and any issues raised by our customers in order to ensure customer satisfaction. You will report to the City Manager.

Your key responsibilities:

• Ensuring professional and unique customer experience
• Focus on agreed deliverables in order to achieve the required financial results
• Be responsible, together with a team, for sales & service; inventory; visual merchandising, and achievement of desired financial results
• Reflect the leading and trend-setting brand in order to delight and surprise the customers

WHO YOU ARE

Experience:

• Minimum two years’ experience from a similar position
• Experience with other luxury brands
• Proficient in English, with excellent verbal and written skills

Your profile being:
If you possess the above mentioned competencies and are not only motivated by sales and performance, but also are extremely service minded and a team player, then you might be our next Sales Associate.

Furthermore, we look for a person who matches this profile:

• Proactive, fast learner result oriented, and a self-starter
• Is well groomed, well-spoken and well mannered, while being able to apply luxury behaviour and luxury standards to all activities in the boutique
• Is energetic, enthusiastic and positive
• Is outgoing, hardworking and responsible

START YOUR JOURNEY AT FISKARS GROUP

We are eagerly awaiting your application. We review applications on a continuous basis, so please submit your CV using the link today! Don’t worry about a cover letter, your application is enough indication of your interest.

We are committed to protecting your personal data, so we only accept applications through our career website.

Further information:
For further information, please contact Oliver Steel, London City Manager at [email protected]

Last day of application:

2026-10-24

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At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:

Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.

Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.

Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.

Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.

Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.

Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work years

Inclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.

Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.

Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.

Other benefits: Free onsite parking

Please note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.

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Pioneering design to make the everyday extraordinary

Fiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2025, Fiskars Group’s global net sales were EUR 1.1 billion, and we had approximately 6,600 employees. We have two Business Areas (BA), Vita and Fiskars.

BA Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613 million, and it had approximately 5,000 employees.

BA Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522 million, and it had approximately 1,300 employees.

Read more: fiskarsgroup.com