Clinical Supervisor

The Clinical Supervisor’s primary responsibility is to plan, organize and direct clinical functions of the individual office.  Participates in clinical and practice-wide decisions. Works closely with administrative and medical staff in coordinating patient care service functions at the individual office.

Essential Duties and Responsibilities:

1. Supports the philosophy, goals, and objectives of the Practice.
   1. Supports, and performs according to, approved policies and procedures.
   2. Supports risk management and participates in programs directed to patient and staff safety.
   3. Considers patient rights in performance of job duties and responsibilities.
   4. Contributes to the quality management process.
2. Adheres to safety policies and procedures in performing job duties.
   1. Reports observed or suspected violations, hazards and noncompliance according to Practice policy.
   2. Observes safety measures in performance of job duties and responsibilities.
   3. Responds to emergency situations with competence and composure.
3. Communicates effectively with patients, visitors, doctors and co-workers.
   1. Interactions are respectful and courteous.
   2. Objectively evaluates suggestions and processes to identify opportunities to improve performance and quality of care or seeks further guidance, as needed.
   3. Communicates effectively and professionally using a translator when necessary.
   4. Communicates effectively to promote effective patient flow and to avoid scheduling conflicts.
4. Performs clinical coordinator duties and responsibilities.
   1. Ensures Practice policies and procedures are consistently implemented and followed.
   2. Provides assistance with developing policies and procedures.
   3. Ensures smooth office flow.
   4. Maintains confidentiality and unbiased treatment of staff members.
   5. Meets monthly or as needed with team to ensure effective communication.
   6. Trains or oversees training of new employees.
   7. Conducts, assists with or provides feedback for clinical staff performance appraisals.
5. Performs assisting duties and responsibilities.
   1. Reviews schedule at least one week in advance and prepare as necessary (make sure implants, abutments, splints, stents, etc. are available at the appropriate office).
   2. Assists doctors with surgical procedures (extractions, biopsies, implants, bone grafts, etc.); suction, irrigation, pass instruments, cut sutures, etc.
   3. Performs office procedures as directed (remove surgical splints, fit splints, remove sutures, place packs, etc.).
   4. Completes verbal orders (impressions, prescription requests, etc.).
   5. Prepares patient and room set-up for appropriate procedure/exam.
   6. Reviews post-op instructions with surgery patients.
   7. Reviews charts/paperwork before doctor sees patient; completes appropriate paperwork.
   8. Helps in workroom and with restocking clinical supplies.
   9. Utilizes computer system (time clock, reviewing schedules, scheduling appointments, etc.).
   10. Other duties as directed.

Minimum Qualifications:

• High school diploma or equivalent required
• CPR certification required
• Completion of Dental Anesthesia Assistant National Certification Examination

Preferred Qualifications:

• Oral and Maxillofacial surgery experience (2-3 years)
• NC dental x-ray certification
• Management training and experience