Sales Development Representative

Main responsibilities

• Identify and prospect target accounts within BPO, outsourcing, and staff augmentation markets
• Use LinkedIn and other social platforms as primary channels for lead generation and engagement
• Execute outbound campaigns via social selling, email, and phone
• Qualify inbound and outbound leads against defined ICP and hand over sales-ready opportunities
• Conduct initial discovery conversations to understand client needs and outsourcing challenges
• Book qualified meetings for Sales Executives and support pipeline growth
• Maintain accurate CRM records and activity tracking
• Collaborate closely with Sales and Marketing to refine messaging and targeting
• Stay informed on outsourcing trends, delivery models, and competitor offerings

Requirements

• Proven experience as an SDR, BDR, or similar role within BPO, outsourcing, IT staffing, or staff augmentation
• Strong understanding of BPO and staff augmentation service models
• Demonstrated success using LinkedIn and social media for B2B lead generation and social selling
• Experience engaging senior stakeholders (Founders, Directors, Heads of Operations, CTOs, HR leaders)
• Confident communicator with strong written and verbal skills
• Comfortable working to targets in a fast-paced sales environment