Order Management Delivery Intern

Flender is a leading international manufacturer of mechanical and electrical drive systems, supplying the highest quality, performance, and innovation for 125 years. The two product brands "Flender" and "Winergy" offer a wide range of gear units, couplings, generators, and associated services, focusing on key industries such as wind energy, cement, raw material processing, gas, power generation, water and wastewater, marine, cranes, and conveyor technology. With efficient drive solutions and a strong CSR focus, Flender is the partner of choice for a sustainable future. The renowned sustainability rating by EcoVadis ranks Flender among the top 1 percent of the most sustainable companies worldwide. Flender employs approximately 9,000 people globally. The company is headquartered in Bocholt, Germany. For more information, visit www.flender.com.

Job Description: Order Management Delivery Intern

Position Overview: As Order Management Delivery Intern you will be responsible for managing and executing the end-to-end order fulfillment process. This includes processing customer orders, coordinating with various departments, and ensuring that products or services are delivered on time and to the customers' satisfaction.

Key Responsibilities as Order Management Delivery Intern:

- Work on customer inquiries and if necessary, create offers for the customer to create the prerequisites for closing a contract.

- Enter customer orders in the ERP system and determine the delivery dates (technical clarification, commercial clarification incl. creditworthiness, export control checks, checking of delivery dates and confirmation, order confirmation to the customer) to fulfill the customer order at the requested date.

- Monitor order related compliance of the delivery dates and quantities to initiate proactive measures for optimizing delivery reliability in good time and to be always capable to provide information.

- Monitor delivery dates and timely initiates deliveries or if necessary, handle backorders with automatic delivery collection to ensure delivery reliability to the customer.

- Coordinate invoicing to the customer, performing the related post calculation, controlling order cost receipt and utilizing the possibilities of additional charges to optimize the value flow and show a correct margin.

- Prepare regular business reports, check for accuracy and completeness.

- Actively contribute to cooperation with all others involved and with interface partners and passing on all relevant information to keep themselves and others informed and create an optimum logistics chain.

Qualifications and skills:

1. Education and Knowledge:

- 3rd or 4th year undergraduate in faculty of related areas.

- Good command of written and spoken English (German is an asset).

- Good command of MS Office applications

- Strong coordination and communication skills

- Flexible and good team player

- Result orientation with strong analytical thinking

2. Availability:

- Able to work minimum 2,5-3 days/week in office (Tres Cantos-Madrid).

What We Offer:

- Internship via Fundación Universidad-Empresa

- Paid internship

- Flexible working hours to accommodate academic commitments

- Learning and Development opportunities within the team, as well as mentoring and support from experienced professionals.

Your contact person(s) for this job posting is/are:

Nina Kosanović [C]

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.