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    Fletcher Jones Automotive Group

    Automotive

    Loan Car Assistant

    Ontario, United StatesOn-SiteFull-timePosted 3mo ago
    All Fletcher Jones Automotive Group jobs

    Job description

    At Mercedes-Benz of Ontario our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a highly motivated and customer-oriented individual to join the team as a Loan Car Assistant.

    Benefits

    • Health insurance
    • Dental insurance
    • Vision insurance
    • Paid time off
    • 401(k)
    • 401(k) matching
    • Flexible spending account
    • Professional development assistance
    • Life insurance
    • Employee assistance plan
    • Disability insurance

    The Loan Car Assistant is responsible for maintaining and accurate database of loaner vehicles by checking in and out loaner vehicles to customers. This is a great opportunity for someone with the desire to learn and develop – there are many options for growth within the Service and Parts Department!

    If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

    Responsibilities

    • Assist customers who require alternate transportation while their vehicle is in service.
    • Verifying customers provide proper documentation and complete appropriate paperwork before departing dealership in loan car.
    • Ensure loaner vehicle is in appropriate condition to be loaned to customers – fluids filled, interior and exterior clean, courtesy stickers have been applied, vehicle has appropriate plates and all weather mats have been placed in vehicle.
    • Maintain inventory status of loaner fleet and report any damages to Management.
    • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

    Qualifications

    • High School Diploma or equivalent
    • Fantastic communication skills with customers
    • Valid in-state driver’s license and clean driving record

    Pay: $17.50 - $17.50 hour

    We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

    We are an Equal Opportunity Employer

    Privacy Policy

    Job details are sourced from the employer's original posting.

    Open job posting
    FL

    About the company

    Fletcher Jones Automotive Group

    Fletcher Jones Automotive Group is a leading automotive retailer that provides a high-quality work environment for its employees. They are committed to nurturing talent and fostering personal and professional growth within the industry.

    View all Fletcher Jones Automotive Group jobs
    Industry
    Automotive
    Open roles
    72

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