Regional Business Manager-Northwest U.S. Region

ABOUT THE COMPANY:

Description

Flow International Corporation, a Shape Technologies Group company, is a global leader in advanced cutting and forming solutions, including ultrahigh-pressure waterjet, fiber laser, and press brake technologies.
Building on decades of innovation and engineering expertise, Flow delivers solutions that help manufacturers and fabricators cut faster, form smarter, and achieve exceptional results. Committed to innovation, reliability, and unmatched customer support, Flow serves a wide range of industries worldwide.

What It’s Like to Work Here

At Flow, we foster a culture of innovation, collaboration, and respect. We take on real manufacturing challenges, push technology forward, and hold ourselves to a high standard. Here, your ideas matter and your work make a measurable impact — on our products, our customers, and the industries we serve.

What We Offer

We offer competitive compensation and a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, life and disability insurance, education reimbursement, and global opportunities for career development.

Role Summary:

The Regional Business Manager represents Flow International Corporation and its products and services to new and existing customers. The role is responsible for managing national accounts, select other equipment manufacturers, and channel partners, including dealers and agents, while developing and maintaining long-term business relationships.

The Regional Business Manager identifies growth opportunities, delivers value-based solutions aligned with customer needs, and supports regional business objectives. The role operates independently with limited supervision, exercising sound judgment and initiative in managing customer, partner, and business activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Book orders per plan set by Vice President of Sales
• Build customer relationships and establish/manage customer expectations on buying process for system, aftermarket service and support, manage introductions and handoffs for installation, aftermarket, escalation paths. Manage any channel partner selling activities accordingly
• Communicate customer and market information, i.e.: customer’s business situation and opportunities to apply Flow technology, competition (status and pricing), applications, market conditions, sales and aftermarket support requirements and product performance
• Identify and manage regional accounts and channel partners as required
• Provide formal sales presentations on a regular basis during introductory visits, management presentations and training sessions, and to professional organizations such as SME and SAE
• Visit existing customers on a regular basis. Partner to continuously improve the business relationship and inform customers of any new technology relevant to their value context.
• Report on customer problems or successes at the home office and remain involved at a relevant level to drive improvements
• Report weekly to home office all expenses, sales forecasts, call reports and itinerary; lost order reports and customer support team reports as required
• Support the education and training of assigned regional sales representatives and channel partners, enabling channel partners to take on relevant portions of the sales cycle.

SUPERVISORY RESPONSIBILITIES: Technical or application salespeople may report to this position after training is complete

TRAVEL: Ability to travel with some frequency, occasionally for extended periods of time

QUALIFICATIONS:

REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

• High level of analytical ability where problems are complex, and the ability to translate complex technical concepts into audience-specific messages to influence all levels of an organization
• Business and technical acumen, and a focus on continuous learning
• Customer empathy and an ability to leverage potential customer value (i.e.: ROI, TCO) as the design point for Flow solutions
• Strong oral and written communication skills
• Ability to work independently on projects or to involve the organization as needed to achieve customer alignment
• High level of interpersonal skills to work effectively with others, solicit and apply input.

EDUCATION and EXPERIENCE:

• BS in Engineering (Mechanical preferred), Sales/Marketing or Business, or equivalent combination of education and experience
• Training and demonstrated experience in value-selling
• Familiarity with Flow products/services and competitive offerings
• Minimum of five (5) years of capital equipment sales experience
• Minimum two (2) years of experience in a sales management position
• Working knowledge of MS Office suite applications

COMPENSATION & BENEFITS

• Base Compensation: $80,000 annually, plus commission
• Comprehensive benefits package, including medical, dental, vision, and life insurance
• 401(k) plan with company matching contributions
• Paid time off (PTO) and disability insurance
• Tuition reimbursement for approved educational programs
• Ongoing career development and training opportunities

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is occasionally required to stand; walk; sit; walk and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception and ability to adjust focus.