Flowly Solutions is a premier enterprise logistics, corporate relocation, and high-value freight assembly provider. Because our corporate partners rely on us to execute high-stakes logistics operations flawlessly, delivering proactive, top-tier business-to-business account leadership is essential to our success. We are expanding our commercial operations team and seeking a strategic, relationship-driven Account Manager to oversee high-value corporate accounts and drive long-term partner success.
If you excel at building executive trust, managing complex service contracts, and solving enterprise challenges in a fast-moving operational environment, this is your opportunity to build a rewarding career with an industry leader.
Responsibilities:
- Serve as the primary strategic point of contact for a designated portfolio of corporate clients, driving retention, satisfaction, and long-term partnership value.
- Conduct regular Quarterly Business Reviews (QBRs) with corporate stakeholders to track performance metrics, deliver reporting, and discuss service optimizations.
- Partner with internal Operations, Legal, and Finance teams to manage Master Service Agreements (MSAs), enforce SLAs, and process account scope updates.
- Partner with internal Operations, Legal, and Finance teams to manage Master Service Agreements (MSAs), enforce SLAs, and process account scope updates.
- Oversee the complete account lifecycle, including commercial pricing proposals, contract renewals, and custom account onboarding.
- Proactively track client account health to identify operational bottlenecks and implement swift, cross-departmental solutions before issues escalate.
- Identify portfolio expansion opportunities to upsell additional services and grow revenue within existing business accounts.
- Maintain complete account records, communication histories, and pipeline analytics within our enterprise CRM system.
Qualifications:
- 2+ years of dedicated experience in B2B account management, corporate client success, or enterprise account leadership.
- Demonstrated history of successfully managing business-to-business service contracts, pricing structures, and complex service level agreements (SLAs).
- Strong analytical and communication skills, with proven experience presenting to corporate decision-makers and executive leadership.
- Proficiency with enterprise CRM software (such as Salesforce or HubSpot) and modern account management platforms.
- Ability to work effectively with internal operational, legal, and technical teams to resolve enterprise-level account challenges.
Benefits:
- Competitive base salary plus annual performance bonus potential.
- $47.00 – $53.00 per hour, depending on your prior experience.
- Comprehensive medical, dental, and vision insurance plans.
- 401k Retirement Plans
- Paid Holidays
Schedule:
- Monday through Friday
- 8:00am - 5:00pm
We are an equal opportunity employer. Flowly Solutions gives equal consideration to all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We value hard work, integrity, and bringing out the best in our people.
