Job Description

To direct and manage the Branch resources (including employee development), in line with the Bank's short- and long-term plan, policies and values with a view to generate the highest return on capital employed and identifying and promoting new business to ensure growth (sales) without incurring unmanageable risks.

• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
• Manage and oversee full branch business process in accordance to Points of Presence strategic deliverables to continuously improve quality and service delivery.
• Retain and grow the active customer account base through sales support efficiencies.
• Grow branch profitability through advances, liabilities, assets and non-interest revenue.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Manage team performance in achievement of business objectives.
• Identify opportunities to expand customer base with potentially profitable customers.
• Compile reports that track progress and guide business to make informed decisions.
• Manages risks in own area of responsibility.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Control expenditure and identify process improvements to contain and reduce costs.

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

13/11/26