eCommerce Digital Specialist

eCommerce Digital Specialist

Ko wai mātou – About us

Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right?  That’s us!  With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our eCommerce team plays a critical role in delivering data-driven insights that help shape the future of online shopping experiences for our customers.

Te Tūranga – About the role

As our eCommerce Digital Specialist, you’ll play an integral role in turning business needs into practical digital solutions. Reporting to the eCommerce Digital Manager, you’ll work alongside experienced professionals and build valuable hands-on experience in the fast-moving world of eCommerce

To achieve this, some of what you’ll do is:

• Own and triage digital enhancement requests from New World, PAK’nSAVE, Four Square and other business units, using commercial and operational judgement to identify the highest-value opportunities. 

• Partner with IT Product Owners to evaluate and prioritise requests, balancing customer value, commercial outcomes, operational impact and delivery effort. 

• Track digital initiatives against timelines, objectives and expected outcomes, while providing clear and timely updates to stakeholders. 

• Maintain the governance framework and knowledge base for eCommerce capabilities, helping stakeholders understand functionality, priorities and delivery trade-offs. 

• Build hands-on capability in Dynamic Yield and support the eCommerce Digital Manager with planning, delivery and reporting.

Ngā painga – What we offer

We’re committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking - we've got over 1,000 carparks including free EV charging stations.

• Subsidised Southern Cross health insurance.

• Onsite café with subsidised meals, mini mart and 5% discount at our retail stores.

• Flexible working options, a day off on your birthday and long service leave.

• In-house learning and development programmes, flu vaccinations and social network groups (we call them Tribes).

He kōrero mōu – About you

You’ll bring sound judgement, strong communication skills and the confidence to work with stakeholders across both business and technology teams. Comfortable managing competing priorities, you’ll know how to turn business needs into practical solutions and keep effort focused on the opportunities that deliver the greatest value.

Ideally, you will have:

• Experience in eCommerce, digital, technology, product, operations or a similar environment.

• The ability to assess competing requests and balance customer value, operational impact, business benefit and delivery effort.

• Excellent planning, written and verbal communication skills.

• Confidence working independently, managing priorities and making decisions within agreed governance frameworks.

• Strong relationship-building and influencing skills

• Experience using platforms or tools such as GA4, Looker Studio or content management systems considered advantageous.

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness and inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accessibility support could include an alternative interview location, a sign language interpreter or assistive technology. 

Are you stocked up & ready to head to the checkout – apply now!