Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening. Responsibilities
Provide customer service and technical support to both our retail and retail base via phone, email, written correspondence and fax
Provide a variety of supporting roles for the Customer Service department
Participate in cross-training of tasks with in department
Process dealer's parts orders and Warranty Claims
Answer questions regarding claims via phone/email
Record retention and reporting
Miscellaneous office duties
Learn product like from frame to final
Qualifications
Attention to detail and accuracy
Intermediate computer skills, familiar with Microsoft Office programs
Prefer a certain familiarity or general knowledge of RV, Buss or Commercial Vehicle parts, or an understanding of electrical/technical systems
Must have excellent written and verbal communication skills
A desire to provide extraordinary customer service to the dealer/customer network
Able to work within a group and transition between responsibilities given
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
Job details are sourced from the employer's original posting.
