Consulting Systems Engineer

• - Support sales activities in Latin America as a strategic and high-level regional technical resource for strategic pre-sales engagements and key opportunities.

• - Conduct technical meetings with customers and resellers to highlight our products and solutions.

• - Participate in the planning and execution of proof-of-concept (PoC) initiatives both on-site and remotely.

• - Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, to positively influence sales within Latin America.

• - Assist Fortinet Sales representatives to perform technical design of security solutions for customers. Recommend the best technical solution for a given scenario, to provide quality products and services to Fortinet’s customers

• - Act as a subject-matter expert in pre-sales design reviews and serve as consultant to Field Systems Engineers by providing technical guidance and leadership.

• - Participate with SE peers to lead the design and architecture of secure IP networks utilizing and leveraging all aspects of Fortinet’s product line to create superior solutions in competitive environments.

• - Provide training to System Engineers at various events worldwide and mentor SE specialists within Virtual Teams.

• - Work closely with Product Management and Engineering to help identify, qualify, and develop features critical to Fortinet’s success.

• - Work with Fortinet’s marketing teams to help understand specific market needs to drive the appropriate activities that can impact positively the market’s perception towards Fortinet.

• - Create technical documents that can help the partner base to perform better/quicker/ demonstration demos to effectively show Fortinet’s products strengths.

• - Create/Modify/translate presentations as needed to effectively deliver Fortinet’s message to any type of audience

• - Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region, to make Fortinet more successful as a company

• - Be part of a distributed team of people that shares workloads and assignments. Strong sense of teamwork is required.

• - Take internal training as needed (including self-training modules) to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors, and other peers.

• - Travel within Latin America on short notice.

• - Comply with activity reports and ensure timely communication with CSE Manager / CSE VP.

• - Minimum 12 years of technical experience in networking/computing.

• - Extensive and proven experience in designing, building and supporting advanced cybersecurity solutions in a customer-facing role. 8+ years of related experience.

• - Strong network and security skills including hands-on experience with products from top security vendors

• Strong understanding of: 

• - Hands-on Experience with Security Information and Event Management (SIEM) tools and SOC Operations use case development and operations.

• - Experience with Security Orchestration, Automation and Response (SOAR) tools will be considered a plus

• - Hands-on experience with Incident Response playbooks, processes, and procedures. 

• - Hands-on ability to write custom integration connectors using REST APIs, JSON payloads, and authentication methods (OAuth, API keys).

• - Familiar with security compliance standards and frameworks such as ISO27K, MITRE ATT&CK and NIST Cybersecurity.

• - Strong knowledge of current infrastructure and application monitoring solutions in the industry.

• Deep understanding of:

• - Mastery of regex-based log parsing, field extraction, and data mapping into standard schemas (e.g., ECS, CEF, CIM).

• - Hands-on skill optimizing query performance, retention tiers, hot/warm/cold storage policies, and licensing EPS/GB costs.

• - Hands-on experience operationalizing the MITRE ATT&CK matrix and using query syntaxes.

• - Proven expertise designing and debugging complex end-to-end incident response playbooks with human-in-the-loop decision logic.

• - Cyber Security Domains and Principles

• - Familiar with Security Risk Assessment and Management

• - Experience working in a Managed Services (MSSP) environment

• - Experienced with log/data analysis and management tools

• - Good understanding and hands-on experience with Virtualization and Public Cloud Computing platforms is a plus.

• - Ability to understand the specific customer environments and their security needs, and to articulate the best technical solution for a given scenario.

• - Excellent written and verbal communication, listening, negotiation, and presentation skills. Capable of delivering product and technology presentations to technical and business audiences.

• - Familiarity with machine learning and AI applications in cybersecurity

• - Outstanding project management and documentation skills. Ability to design and follow work plans for complex activities, and by following good documentation practices.

• - Ability to work effectively, add value as a team member, and collaborate with a variety of teams such as engineering, sales, product management, and customer support.

• - Ability to mentor other sales engineers and take a leadership role.

• - Relevant cybersecurity certifications (e.g., CISSP, CISM, CEH, GCIA, GCIH) with vendor specific certifications are highly desirable.

• - Regional and international travel is required.

If you have experience with these technologies, you will be a strong candidate: SIEM, SOAR, Network Detection and Response, XDR, DLP, Identity and Access Management, Anti-Spam, Privileged Access Management, and Incident Response.

Education:

• - Bachelor’s degree in Computer Science, Information Systems, or equivalent.

• - Spanish and English, Portuguese a plus.