Specialist Systems Engineer - SecOps (Austria)

The SecOps Subject Matter Expert (SME) serves as the technical leader and trusted advisor for Fortinet's Security Operations portfolio. The role combines deep technical expertise, customer-facing presales engagement, business alignment, and internal enablement to drive the successful adoption of Fortinet's SecOps solutions.

The SME supports account teams, partners, customers, and fellow Systems Engineers by providing advanced architecture guidance, solution positioning, competitive differentiation, and subject matter leadership across the Security Operations domain.

Success Profile

A successful SecOps SME is recognized as the "go-to" expert for Security Operations within the organization, demonstrates exceptional technical depth, influences strategic customer decisions, enables peers and partners, and helps establish Fortinet as a credible leader in modern SOC and SecOps transformation initiatives - more details below

Technical Leadership

• Act as the primary technical authority for Fortinet SecOps solutions.
• Maintain expert-level knowledge of the products within the SecOps portfolio like FortiSIEM, FortiSOAR, FortiEDR, FortiRecon and others
• Understand integration points within the Fortinet Security Fabric.
• Stay current with industry trends, threat landscapes, SOC modernization, AI-driven security operations and emerging technologies.

Customer Engagement

• Lead advanced technical discovery workshops.
• Support strategic customer opportunities and large enterprise engagements.
• Conduct executive and technical presentations.
• Design solution architectures aligned with customer security and business requirements.
• Drive technical validation activities including:
• Proof of Concepts (PoCs)
• Demonstrations
• Workshops
• Technical assessments
• Act as trusted advisor to CISO, SOC, Security Architecture, and Security Operations teams.

Presales Support

• Support regional Systems Engineers and Account Managers throughout the sales cycle.
• Provide expertise during qualification and opportunity development.
• Develop competitive positioning against key vendors.
• Assist with RFIs, RFPs and technical proposal development.

• Influence account strategies where SecOps solutions can create customer value.

  Internal Enablement

• Mentor and coach field Systems Engineers.
• Deliver technical enablement sessions and workshops.
• Develop reusable technical assets including:
• Demo environments
• Solution playbooks
• Architecture guides
• Best practices
• Competitive battlecards
• Support certification and skills development initiatives.

Partner Development

• Enable strategic partners and MSSPs on Fortinet SecOps solutions.
• Participate in partner workshops and technical sessions.
• Assist partners in building managed security and SOC services based on the Fortinet platform.
• Support partner-led opportunities requiring advanced technical expertise.

Required Skills & Competencies:

Expert Knowledge

• SIEM
• SOAR
• XDR
• Threat Intelligence
• Security Analytics
• Incident Response
• SOC Operations
• MITRE ATT&CK Framework
• Detection Engineering
• Threat Hunting

Strong Understanding

• Network Security
• Endpoint Security
• Cloud Security
• Identity Security
• Operational Technology (OT) Security
• Security Architecture Framework

Business Skills

• Executive communication
• Strategic thinking
• Customer-facing presentation skills
• Consultative selling
• Business outcome alignment
• Competitive positioning
• Stakeholder management