About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.RESERVATION SUPPORT
- Clean up any new reservations that fell in the system on night prior (make sure profile is accurate), traces and codes added correctly
FRONT DESK
- Review next 6 days allocation and make sure done according to preferences
- Assist with Chat request
CONCIERGE
- Do pre-arrival from concierge inbox
- Clear up Pending cancellations/ Reservation changes in KEY
- Reconfirm all services for the next day
- Send pre-arrival itineraries to guest
- Pre-post all departure transportation to opera
- Assist with Chat request
GUEST EXPERIENCE
- Proceed with pre-arrival (emails, calls or text)
- Review two days ahead VIP allocation and ensure preferences
Hourly Rate: $42.44 per hour
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegalJob details are sourced from the employer's original posting.
Open job postingAbout the company
Four Seasons Hotels and Resorts is a luxury hospitality company that manages and franchises hotels and resorts worldwide. They offer high-end accommodations and services in various locations.