The Coding Provider Liaison (Professional Coding Auditor & Educator) works collaboratively with physicians, other healthcare professionals and coding staff to ensure that clinical information in the medical record is present and accurate so that the appropriate utilization, clinical severity, outcomes and quality is captured for the level of service rendered to all patients, as well as ensuring compliant reimbursement of patient care services.
Responsibilities:
- Responsible for reviewing and analyzing all aspects of the department clinical documentation and care to ensure timely, accurate, and compliant charge capture and submission
- Works as an educational resource to inform and educate departments on the latest government regulation and requirements, including CMS, the State, and payer regulations related to these charges
- Collaborates with Coding Supervisor to ensure clinical documentation in high-risk areas is consistent and complete
- Identifies inconsistencies in medical reports and works with healthcare staff to improve charge capture and error correction
- Meets daily production standards
- Audits providers on documentation and assigning accurate CPT and ICD-10 codes
Minimum Qualifications:
- High School diploma or equivalent
- Active CPC or CCS Certification from AAPC or AHIMA required
- 3+ years of hands-on auditing experience (not just coding) required
- Professional billing experience in an urgent care or multi-specialty environment required
- Direct experience educating physicians/providers on documentation and coding requirements required
- Experience using coding resources/tools (e.g., AMA guidelines, payer policies, online resources) to support audit decisions required
- Energy, enthusiasm, and the ability to work under pressure in a high volume, fast paced environment with high growth
Key Attributes that will Promote Success in this Role:
- Knowledge of insurance payers, the AR/revenue billing lifecycle and appealing denied claims
- Strong Critical thinking
- Experience in billing software and EMR systems, Epic experience a plus
- Extremely organized with a strong attention to detail
- Motivated, dependable, and flexible with the ability to handle periods of stress and pressure
- Stay up to date on coding changes and updates
- Ability to work within a team environment and maintain a positive attitude
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