Location
This position is located at 2424 Guadalupe St, Austin, Texas, 78705 United States
Role Summary
An FP Movement Studio Stylist contributes to driving sales through providing product knowledge and genuine service to customers.
Role Responsibilities
Brand Experience
- Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
- Initiates conversation and interacts with the customer in every zone in a personalized, genuine way; connects with the customer on shared passions of wellness, fitness, and an active lifestyle
- Supports the Store Manager and Experiential Marketing Team in hosting consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of events in conjunction with fitness and wellness partners
- Delivers a seamless, omni-channel shopping and event experience through understanding and utilization of technology via MPOS, POS, and FP App, as well as all experiential platforms to be well informed on events and special offers in store and online to enhance the customer experience with an omni and studio perspective
- Actively shares details to promote FP Movement events, as well as drive engagement and participation
Teamwork + Communication
- Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
- Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
- Takes initiative to gain expertise on product and shares knowledge regarding fit, fabrication, and styling to inspire the customer
Visual + Business Operations
- Maintains FP Movement's visual and operational standards while keeping the focus on the customer
- Supports the shipment process to gain awareness of product including what’s new and what’s reship
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Studio Support
- Partner with Store Management team, Marketing Team, Home office and Studio Instructors to ensure an overall exceptional customer experience in FP Movement Studio with consistent and strong communication
- Partner with leadership team to address and resolve any customer needs promptly
- Drive sales, retail and memberships - when applicable - through customer connection and elevated experience in the Studio
- Support all operations of the Studio in partnership with the Store Manager, including:
- Customer sign ups, check-ins, and payments
- Cleanliness and organization of Studio
- Inventory, mats, props, equipment and supply management
- Set up of Studio space before and after classes
Role Qualifications
- Passion for FP Movement and/or connection to the local fitness community
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Pay Range
Starting from USD $12.00/Hr.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
US EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
