Junior Immigration Consultant

Job Description

Contract: Full-time, permanent

Team: Netherlands Inbound

Office Location: Amsterdam

The role:

The Junior Immigration Consultant supports the business by delivering high-quality casework for major corporate clients while also providing operational and administrative support to the wider legal team. Initially, you will work on a series of highly templated immigration cases such as renewals, in-country processes, EEA registrations, and related applications, while managing client communications and case progression.

In addition to case processing, you will assist consultants and lawyers with case preparation, document management, client coordination, and matter administration. You will also have the opportunity to contribute to internal projects, process improvements, knowledge management initiatives, and the development of international client services.

Following a structured onboarding and training period, you will provide holiday coverage for Consultants within the team and gain exposure to a broader range of immigration matters and client projects. The successful candidate will demonstrate the ability to work across multiple teams and operating environments, build strong relationships with clients and colleagues, and contribute proactively to both client service delivery and operational excellence.

What your day will look like:

• Case processing and all associated requirements as delegated by the Manager, Senior Consultant and legal team
• Supporting consultants and lawyers with case preparation, document drafting, file management, research, and matter coordination
• Coordinating with clients and assignees to obtain required information and documentation and ensuring timely follow-up on outstanding items
• Assisting with the preparation of client briefings, presentations, training materials, and reporting
• Focuses on client service and meeting client deadlines. Understands client goals and legislative developments that may impact service delivery and incorporates these into processes and systems
• Ensuring that billing on cases is completed accurately and on time, including attending to bill rejections and voids
• Ensuring that case management systems are maintained accurately and reflect case progress in real time
• Raising case concerns with Senior Consultants and/or Managers at the earliest opportunity to avoid escalations
• Supporting practice development initiatives, knowledge-sharing activities, and internal projects across the team
• Identifying opportunities to improve workflows, processes, and the effective use of technology
• Working with Managers to update client protocols, handbooks, and internal guidance materials
• Supporting international client accounts and collaborating with colleagues across multiple jurisdictions

The team:

With a strong international outlook, the team work effortlessly across borders, consistently delivering top-tier service to their clients. You’ll become an integral part of their daily operations, immersed in a truly global and inclusive work environment that fosters growth and innovation.

What we are looking for:

Essential criteria:

• An enthusiastic team player who works methodically and demonstrates strong attention to detail
• A strong commitment to excellent client service
• Self-starter with excellent communication skills and proficiency in English and Dutch
• Highly organized and able to manage multiple priorities, deadlines, and stakeholders
• Strong administrative and project coordination skills
• Comfortable working with technology and learning new systems and processes

Preferred skills:

• Experience working in a legal, immigration, consulting, tax, mobility, or other professional services environment
• Bachelor's degree, preferably in Law/Legal Services, Human Resources, Political Science, Business Administration, International Relations, or a related field
• Interest in process improvement, technology-enabled service delivery, or operational excellence
• Japanese, Chinese or Korean language skills are preferred but not mandatory
• Experience with or basic knowledge of/interest in the 30% tax ruling is preferred but not mandatory

What we offer:

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our Netherlands offerings include:

• Competitive Salary: We offer salaries that reflects your skills and experience
• Health and Wellness: A comprehensive employee assistance programme and Headspace membership
• Lifestyle and Savings: Public transport allowance
• Protection and Security: Company pension scheme
• Time Away from Work: In addition to 20 days annual leave and public holidays, we offer 5 legal leave days, 3 personal leave days, birthday leave, and seniority leave
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
• Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need.

What to expect:

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs

Who we are:

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices ("RBP") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website – https://www.fragomen.com/about/responsible-business-practices.html.

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.