What you'll do
Lead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential.
Drive Commercial Success: Own all revenue lines – memberships, PT, secondary spend. Maximise overall profitability.
Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction.
Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level.
Champion Standards: Maintain best-in-class cleanliness, safety, and presentation – whether you’re on shift or not.
Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change.
Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines.
What You’ll Bring
Passion for health, fitness, and wellness
Level 2 Fitness Qualification (desirable)
Strong leadership qualities with adaptability in communication & management style
A member-first mindset with exceptional interpersonal skills
Commercial awareness and the drive to exceed targets
Positivity, ambition, and a fearless approach to challenges
Flexibility to work varied hours, including evenings, weekends, and Bank Holidays
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.