Reports To
Community Manager
Summary
Shows and leases apartments, to prospective Residents by performing the following duties.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
- Communicates with prospective Residents requiring information and current Residents with complaints or problems.
- Develops and maintains Resident relations through the courtesy of on-site personnel, promptness of maintenance calls, completion of newsletter and knowledge of community policies.
- Learn to develop professional sales techniques.
- Accompanies prospects to model apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease.
- Makes follow-up calls to prospective Residents who did not fill out an application.
- Completes lease form or agreement and collects rental deposit.
- Inspects condition of model daily and arranges for necessary maintenance.
- Compiles and updates listings of available rental units.
- Assists with the composition of newspaper advertisements.
- Contacts credit bureau, previous landlord, and employment history of prospective Residents.
- Substitutes for Assistant Manager when absent.
- Adheres to all fair housing laws.
Other
- Attend regular staff meetings.
- Attend weekly management meetings.
- Attend weekly department meetings.
- Update work order agendas weekly.
- Continuously grow and improve through training and development.
