About the team
Invoicing sits within the wider Invoicing and Credit Team. The team comprises multiple functions; Invoicing, Credit Control, Legal Collections and Client Maintenance, and sits within the wider finance department.
About the role
We are looking to recruit a Billing Executive based at our Nottingham office. This is a hybrid role working 5 days a week with a minimum of two days in the Nottingham office.
This role will be creating, editing and cancelling bills ensuring these are accurate while delivering good customer service to both our internal customer and external clients. The role will also work with our e-biller, expanding our capability to support e-billing requirements.
Key responsibilities
- Creating and editing bills within our finance management system
- Assisting legal teams in creation of bills and any incoming queries relating to billing
- Cancelling or raising a credit note within our finance management system
- Provide support and guidance to the business on the set up, maintenance and management of e-billing platforms
- Be the point of contact for any e-billing queries for both front office and CIC
- Monitor, review and deal with incoming task requests and queries
- Saving emails and documents
- Assist with other tasks and queries, including client and matter administration, as necessary
- Actioning tasks on client ledgers as necessary
- Other ad hoc duties and cover within the team as required.
Your skills and qualifications
- Previous experience in a professional services billing role is desirable but not essential
- Attention to detail and accuracy are essential for this role
- You will be confident using your initiative and you will have strong communication skills
- You will be comfortable communicating at all levels within the business
- Be mindful of the SRA and financial obligations and ensure adherence to them
- Build relationships and trust to benefit the role with clients, lawyers and the wider team
- Make recommendations for process improvements to the Senior Billers and Head of Billing and Revenue Collection.
- Experience of using Excel to a basic level
- Good listening skills
- Organised
- Be able to prioritise during busy periods and have a proactive approach to the role
- Confident and determined to see the process through to conclusion
- Good IT skills, experience, and confidence with using Microsoft packages
No Recruitment Agencies Please.
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