The Role
The Senior PITO Technician is responsible for the advanced inspection, maintenance, troubleshooting, and repair of Powered Industrial Truck Operations (PITO) equipment and aerial lift equipment. This role supports the reliability, safety, and uptime of critical material handling assets, including forklifts, pallet jacks, reach trucks, order pickers, scissor lifts, and boom lifts. The Senior PITO Technician plays a key role in ensuring operational continuity while maintaining compliance with all safety and regulatory requirements.
What You'll Do
- Perform preventive and predictive maintenance on PITO and aerial lift equipment in accordance with OEM specifications.
- Diagnose and repair complex mechanical, electrical, hydraulic, pneumatic, and battery system issues.
- Troubleshoot forklifts, pallet jacks, reach trucks, order pickers, scissor lifts, boom lifts, and related equipment.
- Conduct daily, weekly, and scheduled equipment inspections and document findings.
- Repair and replace critical system components, including:
- Hydraulic systems, cylinders, and pumps
- Electric drive motors and controllers
- Steering and braking systems
- Batteries, chargers, and power distribution systems
- Electrical wiring, sensors, and control modules
- Ensure compliance with OSHA regulations, Lockout/Tagout (LOTO) procedures, and company safety standards.
- Maintain accurate maintenance records, work orders, and documentation within the CMMS system.
- Partner with Operations teams to minimize downtime and maximize equipment availability.
- Conduct root cause analysis and support continuous improvement initiatives.
- Manage and support parts inventory control and equipment audits.
- Provide technical guidance and support to junior maintenance technicians as needed.
- Respond to emergency repairs and equipment breakdowns when required.
What You'll Bring
Education
- High School Diploma or GED required.
- Technical or vocational training in industrial maintenance, automotive technology, diesel mechanics, electrical systems, or a related field preferred.
Experience
- 5+ years of experience servicing forklifts, powered industrial trucks, or material handling equipment.
- Experience working with electric, propane, and battery-powered equipment.
- Experience in a distribution, warehouse, manufacturing, or food production environment preferred.
Technical Skills
- Advanced troubleshooting and repair skills for mechanical, electrical, hydraulic, and pneumatic systems.
- Strong working knowledge of hydraulic systems and controls.
- Ability to read and interpret electrical, hydraulic, and mechanical schematics.
- Experience using computerized maintenance management systems (CMMS).
- Proficiency with diagnostic software and testing equipment.
- Strong problem-solving and analytical abilities.
Certifications Preferred
- OSHA Forklift Certification.
- Scissor Lift and Boom Lift (Aerial Work Platform) Certification.
- Lockout/Tagout (LOTO) Training.
- Electrical Safety Training.
- OEM Certifications (Toyota, Crown, Raymond, Hyster, Yale, or related manufacturers).
Physical Requirements
- Ability to lift up to 50 pounds on a regular basis.
- Ability to stand, walk, bend, kneel, climb, and work in various positions throughout the shift.
- Comfortable working in refrigerated, freezer, warehouse, and production environments.
- Ability to safely operate powered industrial trucks and aerial lift equipment.
Our Values
At FreshDirect, we are committed to:
- Putting Food First
- Delivering Excellence
- Acting with Integrity
- Fostering Teamwork and Respect
- Driving Innovation and Continuous Improvement
- Prioritizing Safety in Everything We Do
What You'll Love
- Working with advanced material handling and warehouse automation equipment.
- A collaborative and safety-focused team environment.
- Opportunities to solve complex technical challenges.
- Career growth and professional development opportunities.
- Making a direct impact on operational reliability and customer satisfaction.
Salary
$40.00 - $50.00 per hour, based on experience, certifications, and qualifications.
Schedule
- Monday through Friday
- 7:00 AM - 4:00 PM
- Overtime, weekends, and emergency call-ins as needed
Total Rewards & Benefits
FreshDirect offers a comprehensive benefits package that may include:
- Medical, Dental, and Vision Coverage
- Paid Time Off and Holidays
- 401(k) with Company Match
- Life and Disability Insurance
- Employee Assistance Program
- Employee Discounts
- Career Development and Training Opportunities
Our Culture
FreshDirect is built on a culture of teamwork, accountability, innovation, and customer focus. We believe our people are our greatest asset and strive to create an environment where employees can grow, contribute, and succeed.
Equal Opportunity
FreshDirect is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
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