Redhills Front Desk Staff

ORGANIZATION: Friends of Switchpoint is a non-profit organization that has been serving those individuals, families and veterans experiencing poverty and homelessness since 2014.

OUR MISSION: To empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community.

OUR VISION: We believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstance.

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It is why we are here and what gives purpose & meaning to life!
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!

GUIDING PRINCIPLES:

• Kindness: To demonstrate compassion and respect for all people.
• Leadership: To lead by example, developing, promoting, and sharing innovative ideas and programs to help those experiencing homelessness.
• Transparency: To be open and honest in our relationships.
• Authenticity: To do what we say we do.
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved and improved by the positive experience of the people we influence.
• Golden Rule: To treat all people as we ourselves would wish to be treated.

OUR MOTTO: It Takes All of Us to End Homelessness.

Job Summary: Redhills is a permanent supportive housing community dedicated to providing stable and reliable housing for low-income and at risk individuals. Our goal is to offer a safe environment for our residents while offering supported services to the property management company.

The Front Desk Staff serve as a role model for the Switchpoint model, embodying our culture and values. By leading through example, they foster a positive and productive environment for both staff and tenants. The Front Desk Staff works to enhance tenant satisfaction while ensuring compliance with facility rules and capabilities.