System Administrator - TPM Sales

We are seeking an experienced TPM Sales System Administrator to join our Sales Operations Team. In this role, you will be responsible for the day-to-day administration, maintenance, and optimization of the company's Trade Promotion Management (TPM) system. This role serves as the primary system subject matter expert, ensuring the platform is configured effectively, data is accurate, users are supported, and trade promotion processes are executed consistently.

You will also partner closely with Sales, Revenue Growth Management, Finance, and Sales Operations to support promotional planning, execution, claims and deductions, accruals, reporting, and trade investment processes. Having a curiosity to uncover opportunities to improve system functionality, automate processes, strengthen data integrity, and enhance the user experience is also a challenge this role will take on.

This position plays a critical role in ensuring TPM provides reliable information and efficient processes that support effective trade investment management and commercial decision-making.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the primary administrator and subject matter expert for the Trade Promotion Management (TPM) system.
• Support users in the creation, maintenance, execution, and effective adoption of trade promotions within TPM.
• Maintain TPM data integrity through ongoing monitoring, validation, quality checks, and resolution of discrepancies.
• Develop and maintain user documentation, training materials, and best practice resources; train new and existing users on TPM functionality and processes.
• Support the administration of trade promotion data related to claims, deductions, accruals, and trade investment reporting.
• Research and resolve discrepancies between planned promotions, customer activity, claims, deductions, and financial records in partnership with Sales and Finance.
• Partner with Finance and Revenue Growth Management to reconcile trade investment data and support accurate trade spend reporting and analytics.
• Collaborate with IT and TPM vendors to support system integrations, issue resolution, upgrades, testing, and implementation of new functionality.
• Maintain appropriate documentation, controls, and audit trails within TPM.
• Identify and implement opportunities to improve TPM workflows, automation, functionality, data quality, and user experience.
• Partner with the Manager, Sales Enablement, Revenue Growth Management, Sales, Finance, and IT teams to ensure TPM processes align with business objectives and operational requirements.

SUPERVISORY RESPONSIBILITIES

This job does not have direct reports

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Business, Information Systems, Operations, Finance, or related field preferred
• Equivalent combination of education and relevant experience may be considered
• 2–5 years of experience in Trade Promotion Management, Sales Operations, Business Systems Administration, Finance, or a related field
• Experience administering a TPM system strongly preferred
• Consumer Packaged Goods (CPG) experience preferred
• Experience supporting Sales, Finance, or commercial business processes preferred. 

LANGUAGE SKILLS

Ability to read and comprehend detailed instructions, correspondence, reports and memos. Demonstrates strong verbal communication skills, with the ability to present information clearly, confidently, and effectively to groups of varying sizes and audiences.

OTHER SKILLS AND ABILITIES

• Systems Administration
• Attention to Detail
• Technical Learning Agility
• Data Integrity
• Problem Solving
• Process Improvement
• Communication
• Cross-Functional Collaboration
• Analytical Thinking

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and/or fingers to type, handle, or feel; and view a computer monitor or video display.  The employee is occasionally required to talk or hear.

WORK ENVIRONMENTS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

 NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.