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    Frontwise

    Customer Experience Software

    Quality Manager

    Utrecht, NetherlandsHybridFull-time3+ yrs experience€4.5k – €5.5k / monthPosted 3d ago
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    Job description

    Client: Bureau Cicero

    Vacancy: Quality Manager

    Location: Houten, Netherlands (Hybrid)

    Take ownership of quality and make a lasting impact at Bureau Cicero!

    Bureau Cicero, a specialised inspection and certification organisation, is looking for a Quality Manager to take the lead in strengthening its quality standards, accreditation processes and overall organisational development. Working closely with management and the Quality Coordinator, you will have a central role in translating quality policies and regulatory requirements into practice, safeguarding inspection standards and driving continuous improvement across the organisation.

    What you bring:

    • Higher professional or academic working and thinking level (HBO+/WO)

    • At least 3 years of relevant experience in quality management, audit, compliance, inspections or certification

    • Experience with audit and assessment methodologies

    • Knowledge of quality management and accreditation systems, preferably ISO/NEN frameworks

    • Knowledge of NEN-EN-ISO/IEC 17020; familiarity with NEN 4400-1 is an advantage

    • Strong communication and stakeholder management skills, with the confidence to advise and challenge management

    • A strategic mindset combined with a hands-on approach to improvement

    Why Bureau Cicero?

    Take on a key position where your expertise directly influences the quality and professional standards of a growing specialist organisation. You'll work closely with leadership, have the freedom to shape and improve quality processes, and play an important role in maintaining and strengthening accreditations. On top of that, you'll enjoy a hybrid working environment, a salary of €4,500–€5,500 gross per month (based on 40 hours), and the opportunity to expand your position from 24 hours to full-time by combining it with inspection activities.

    Interested in hearing more? Let's talk.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Frontwise

    Frontwise provides customer experience and engagement solutions for businesses.

    View all Frontwise jobs
    Industry
    Customer Experience Software
    Open roles
    22

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