Duties & Responsibilities (The description should be concise but clearly outline the basic components of the activity to be performed)
- Identify Business Opportunities, by :
- Better understanding of territory potential in active market coverage.
- Identifying suspects and prospects by business industries.
- Optimizing coverage of territory assigned.
- Sell and Market products, by :
- Identifying every prospective customer in territory assigned.
- Clearly understanding customer’s requirement in order to propose document solution that meets their requirement.
- Developing relationship with existing customers and non-users to build business opportunities.
- Possessing IT knowledge for effectiveness in selling digital solutions.
- Possessing knowledge of competitive products, their strengths, weakness and position in the market place.
- Servicing all existing user accounts by paying periodic visits and to also identify upgrade opportunities.
- Achieving set sales activities target i.e. F:F, demo, and etc.
- Prepare report, by :
- Maintaining and updating customers records and information in SFDC (or any alternative system) covering updated customer information in database on a daily basis
- Compiling information for the required reports i.e. PP management / monthly narratives / daily planner / weekly outlook updating sales activity management diary and any other ad hoc reports updates required by DSM.
- Completion of WIN/LOSE tracking form for both understanding of competitors TPA offers.
- Maintains/advances product, selling & IT knowledge/skill, by :
- Attending, learning and applying knowledge acquired from attending product training and sales workshop.
- Reading product information/write-up.
- Reviewing professional publication.
- Reviewing competitor’s product brochures and information leaflets.
- Comply to APO/CEA Sales Management Policies and Regulations
- Complying with rules and proceeding with fair transactions.
- Introducing and promoting the Products to customers.
- Investigating and assessing customers’ financial credibility via Credit Department and following its direction.
- Agreeing terms and conditions of the Products with customers.
- Shipping and delivering the Products to customers.
- Having accountability for collection if payment and fees from the customers.
- Being a primary contact point in communication with customers and keeping customer/MIF information up to date. Managing assets in case of any transaction which utilizes company assets.
- Processing modification and termination of transactions with customers.
- Other administrative matters, by :
- Attending meetings i.e. sum-up / district meetings / accounts review / product review product launches and or any other Ad Hoc meeting as required or instructed by DSM.
- Any ad hoc task requested by superior
Performance Measurements
- Annual and Quarterly Target as set in pay-plan and product direction.
- Sales activity target as set by DSM/SOM
- Achievement of objectives setting as per PART II (Performance Appraisal)
