HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    FU

    Full Sail University

    Education

    IMT Support Technician

    Full Sail, United StatesOn-SiteFull-time3+ yrs experiencePosted 1w ago
    All Full Sail University jobs

    Job description

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

    The position of an IMT Support Technician is responsible for deploying, building, securing and maintaining computing environments for faculty, staff and students.
    Essential Duties and Responsibilities:
    • Provide outstanding customer service and technical support to students, faculty, and staff during any interaction
    • Tasked with installing, supporting, and maintaining workstations, mobile devices, software applications and peripherals.
    • Work with internal teams on technical escalations
    • Documentation of common issues and technical operating procedures

    Other Responsibilities:

    • Adhere to the polices and procedures of Full Sail University
    • Maintain strict confidentiality of company and personnel information
    • Demonstrate a strong commitment to the mission and values of the University
    • Adhere to company attendance standards
    • Perform other duties as assigned

    Competencies:

    • Experience with computing deployment strategies and tooling
    • Knowledge of servers, virtualization concepts and storage area networks
    • Experience with Microsoft Active Directory
    • Proven experience with Device Management software
    • Knowledge of virtual server technology and related software
    • Knowledge of storage devices and storage area networks
    • Understanding of file sharing practices on both Windows and MacOS
    • Basic understanding of networking
    • High level of attention to detail and organization skills

    Education and/or Experience:

    Minimum three (3) years relevant work experience in Information Technology

    Certificates, Licenses, Registrations:

    Not required but is a plus

    Computer/Equipment Skills:

    See competencies above

    Environmental Factors/Physical Demands:

    Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping, and lifting up to thirty (30) pounds. Operation of company vehicle and current valid drivers license also required.

    Full Sail is an Equal Opportunity Employer.

    Job details are sourced from the employer's original posting.

    Open job posting
    FU

    About the company

    Full Sail University

    Full Sail University is an educational institution.

    View all Full Sail University jobs
    Industry
    Education
    Open roles
    84

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.