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    Future Group

    Localization

    Spanish OP/VRI (Remote)

    Operations Service Delivery Spanish OP/VRI (Remote) Preferable Location(s): Guataquí, Colombia Work Type: Full Time Apply Now, EgyptRemoteFull-time3+ yrs experiencePosted 2mo ago
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    Job description

    <h4 style="box-sizing: border-box; outline: 0px; font-family: inherit; font-weight: 600; line-height: 1.1; color: rgb(18, 52, 77); margin-top: 9.5px; margin-bottom: 15px; font-size: 16px;">Job Title</h4><div style="box-sizing: border-box; outline: 0px; margin: 0px -30px 30px; padding: 0px 30px 30px; border-bottom: 1px solid rgb(218, 222, 228);"><div style="box-sizing: border-box; outline: 0px; position: relative; padding: 10px 70px 10px 10px; margin: -10px; border-radius: 4px; border: 1px solid transparent; display: inline-block; vertical-align: middle; cursor: pointer;"><div style="box-sizing: border-box; outline: 0px;">Spanish to English medical interpretation OPI only (Remote)</div><div style="box-sizing: border-box; outline: 0px; position: absolute; top: 19.3229px; right: 10px; margin-top: -16px; font-size: 16px;"><div style="box-sizing: border-box; outline: 0px; display: inline-block; vertical-align: middle; visibility: hidden;"><a style="box-sizing: border-box; outline: 0px; background-color: transparent; text-decoration: none; color: rgb(18, 52, 77); cursor: pointer; position: relative; display: inline-block; padding: 5px;" rel="noreferrer"></a></div></div><div style="box-sizing: border-box; outline: 0px; cursor: pointer; position: absolute;"><br></div></div></div><div style="box-sizing: border-box; outline: 0px; position: relative; padding: 10px; margin: -10px; border-radius: 4px; border: 1px solid transparent; cursor: pointer; background: rgb(235, 239, 243); transition: 0.5s;"><h4 style="box-sizing: border-box; outline: 0px; font-family: -apple-system, BlinkMacSystemFont, ">Job Description</h4><div style="box-sizing: border-box; outline: 0px; height: auto; color: rgb(18, 52, 77); font-family: -apple-system, BlinkMacSystemFont, "><div style="box-sizing: border-box; outline: 0px;"><span style="box-sizing: border-box; outline: 0px;"><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">We need Spanish OPI/VRI Interpreters</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;"> </strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">Dear Valued Vendor, we need you to provide!</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;">Experienced interpreters with needed headcount in the Requisition for subject language.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">On-boarding Process:</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.25in; line-height: normal; background: white;">* Interpreter to watch Orientation session</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.25in; line-height: normal; background: white;">* Quality will schedule Certification test upon confirmation of watching above session.</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.25in; line-height: normal; background: white;">* If interpreter passed with score of 10 or more, will be sent Platform and Protocol training</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; text-indent: -0.25in; line-height: normal; background: white;"><em style="box-sizing: border-box; outline: 0px;">* </em>Once interpreter finishes above training, will be on-boarded through operations.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">Interpreters'

    responsibilities:

    </strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0in; margin-bottom: 9.5px;" type="disc"><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Answer calls in a professional manner, acting according to the Interpreter's code of conduct.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Be always prepared to take notes during a call.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Rendering all messages accurately and completely, without adding, omitting, or substituting.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Provide the highest level of customer service during interpreting</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.

    Applying standards of practice</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Go into internal professional training.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Be eager to get new professional certifications.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Communicate and report to your team leader.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Comply with dress code requirements for video remote interpreting.</li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">Their background and

    experience:

    </strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0in; margin-bottom: 9.5px;" type="disc"><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Fluent in source language (English) and Native in target language "Spanish".</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Good knowledge of medical terminology.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Awareness in legal terminology is a plus.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">High school diploma in your native language.</li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">Technical

    requirements:

    </strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><em style="box-sizing: border-box; outline: 0px;">As this position is fully remote, you should provide interpreters' technical requirements for their computers.

    We need to be sure, that their home office will work effectively. (Attachments) </em></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><ul style="box-sizing: border-box; outline: 0px; margin-top: 0in; margin-bottom: 9.5px;" type="disc"><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Internet</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Dedicated high-speed, private, and secured internet connection</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Minimum download speed 10 Mbps (megabits per second)</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Minimum upload speed 3 Mbps (megabits per second)</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Wired Internet, Ethernet Port <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">(Wi-Fi is not allowed)</strong></li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Systems</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Minimum Windows 10 operating system</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Computers with dual core, 2 GHZ processor, like an Intel Core i3 or superior Minimum 4<sup style="box-sizing: border-box; outline: 0px; font-size: 1.1em; line-height: 0; position: relative; vertical-align: baseline; top: 0px;">th</sup> Gen</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ 8 GB RAM memory minimum</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">Equipment</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Single device (computer or laptop) which can run required systems (see #2).

    (No external devices, such as cell phones or tablets, are permitted)</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ External monitors and connectors (if applicable).</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Computers must operate in “High Performance” mode, not “balanced” or “power saver”.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Power adapter plugged in and not operating on battery.</li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">✓ Chromebook is <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">not allowed.</strong></li><li style="box-sizing: border-box; outline: 0px; color: black; line-height: normal; background: white;">We only allow USB Headset</li></ul><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0px 0.5in; line-height: normal; background: white;">* Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones).

    The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">not allowed.</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">Hiring documents: </strong>(to be uploaded to attachments)</p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: white;"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);">. <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">*</strong> BPIN Code of Conduct, interpreter would need to go through and sign and add it to his candidate profile as attachment on Freshteam.</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);">· <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">*</strong> Client Code of Ethics and Conduct, interpreter would need to go through and sign and add it to his candidate profile as attachment on Freshteam.</p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: rgb(253, 252, 250);">. <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">*</strong> Updated resume with minimum 3 years of Medical interpretation experience (reference can be only the name of the organization your worked for) added to his candidate profile as attachment on Freshteam.</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);">· <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">*</strong> <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">English Language Proficiency Certificate</strong> via below link, download and send it as an attachment then add it to his candidate profile as attachment on Freshteam.</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; text-indent: 0.5in; line-height: normal; background: rgb(253, 252, 250);"><a href="https://www.efset.org/english-certificate/" rel="noreferrer" style="box-sizing: border-box; outline: 0px; background-color: transparent; text-decoration: none; color: rgb(18, 52, 77); cursor: pointer;">https://www.efset.org/english-certificate/</a></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;"> *you need to make sure to have the candidate name on the certificate</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;"> </strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;"> </strong>.<strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">*</strong> <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">HIPAA</strong> acknowledgement Certificate, if not available, you can get one via below link: (download and send it as an attachment) then add it to his candidate profile as attachment on Freshteam.</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; text-indent: 0.5in; line-height: normal; background: rgb(253, 252, 250);"><a href="https://www.proprofs.com/quiz-school/story.php?title=hipaa-compliance-quiz" rel="noreferrer" style="box-sizing: border-box; outline: 0px; background-color: transparent; text-decoration: none; color: rgb(18, 52, 77); cursor: pointer;">https://www.proprofs.com/quiz-school/story.php?title=hipaa-compliance-quiz</a></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);"><strong style="box-sizing: border-box; outline: 0px; font-weight: 600;"> *you need to make sure to have the candidate name on the certificate</strong></p><p style="box-sizing: border-box; outline: 0px; margin: 0px 0px 0.0001pt; line-height: normal; background: rgb(253, 252, 250);"><br style="box-sizing: border-box; outline: 0px;"></p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);">· 3 years <strong style="box-sizing: border-box; outline: 0px; font-weight: 600;">Legal</strong> interpretation experience (Evidence of interpretation experience can include a resume/CV with references or an employer reference letter) (If available).</p><p style="box-sizing: border-box; outline: 0px; margin: 0in 0in 0.0001pt 0.5in; line-height: normal; background: rgb(253, 252, 250);">· (Preferred) legal terminology training certificate Court: (if available)</p></span></div></div><div style="box-sizing: border-box; outline: 0px; position: absolute; top: 10px; right: 10px; margin-top: 0px; font-size: 16px; color: rgb(18, 52, 77); font-family: -apple-system, BlinkMacSystemFont, "><div style="box-sizing: border-box; outline: 0px; display: inline-block; vertical-align: middle; visibility: visible;"><a style="box-sizing: border-box; outline: 0px; background-color: transparent; text-decoration: none; color: rgb(18, 52, 77); cursor: pointer; position: relative; display: inline-block; padding: 5px;" rel="noreferrer"></a></div></div></div>

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    About the company

    Future Group

    Future Group!  Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North & Latin America, Asia, Europe, and MEA. Now, we're on the lookout for passionate individuals to join our dynamic team as Business Development Executives.

    View all Future Group jobs
    Industry
    Localization
    Founded
    1994
    Open roles
    987

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