The Warehouse Lead is responsible for overseeing and coordinating daily warehouse operations, ensuring efficient and accurate inventory management, order fulfillment, and shipping processes. This role involves leading and motivating a team of warehouse associates to achieve productivity goals while maintaining a safe and organized work environment.
ESSENTIAL RESPONSIBILITIES:
- Supervise and coordinate the activities of warehouse associates, including receiving, storing, order picking, packing, and shipping.
- Develop and implement efficient warehouse processes and procedures to optimize productivity and accuracy.
- Monitor and maintain inventory levels, ensuring accurate stock counts and minimizing discrepancies.
- Coordinate with other departments, such as purchasing and sales, to ensure timely order fulfillment and customer satisfaction.
- Train, coach, and mentor warehouse associates to improve their skills and performance.
- Ensure compliance with safety regulations and maintain a clean, organized, and safe work environment.
- Utilize warehouse management software to track inventory, orders, and shipments.
- Conduct regular audits and inspections to identify and resolve any issues or discrepancies.
- Manage and maintain warehouse equipment, such as forklifts and pallet jacks, ensuring they are in proper working condition.
- Analyze and report on warehouse performance metrics, identifying areas for improvement and implementing corrective actions.
Perform all other duties and tasks as assigned.
QUALIFICATIONS/SKILLS:
- Strong knowledge of warehouse processes, inventory management, and shipping procedures.
- Proficient in using warehouse management software and Microsoft Office Suite.
- Excellent organizational, problem-solving, and decision-making skills.
- Strong leadership and communication skills, with the ability to motivate and manage a team.[1]
- Forklift certification is a plus.
EDUCATION & EXPERIENCE:
- Basic math, advanced english language, and reading skills.
- High school diploma or equivalent; bachelor's degree in logistics, supply chain management, or related field preferred.
- Minimum of 2-4 years of experience in warehouse operations, with at least 1 year in a supervisory role.
