Guest Service Representative - Part Time

Purpose:  Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.

Essential Duties & Responsibilities:

• Always greet guests in a friendly and professional manner

• Perform accurate check-in and check-outs of guests daily

• Answer telephone in a timely fashion

• Make reservations over the phone and in person

• Provide mutually beneficial solutions to guest complaints

• Responsible for a cash float throughout your shift to ensure that everything balances at the end of shift

• Exhibit teamwork throughout all departments of the hotel

• Other duties as assigned