Lead ITAM Process Analyst

PRIMARY RESPONSIBILITY:
The ITAM Process Analyst must have in-depth knowledge and experience of the following:
• Asset life cycle management (whether digital technology, information, financial or physical assets) best practice and governance
• Digital technology asset life cycle management processes and supporting tools and services
• Policy and process development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with procurement, legal, tax and accountancy advisors for additional information
• IT applications, operations, service and support organizations
• Data processing, analysis and quality management tools

RESPONSIBILITIES:

The ITAM Process Analyst will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to digital technology asset life cycles and related processes.

• Assist the CIO and IT leaders in developing effective ITAM strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.

• Develop reporting on remediation of digital technology asset-related risks and progress of optimization activity.

• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.

• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.

• Assign responsibilities for sub disciplines such as software asset management (SAM), hardware asset management (HAM) and IT asset disposition (ITAD).

• Ensure that ITAM-related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.

EXPERIENCE AND REQUIRED SKILLS:
The following experience is considered essential:
• A senior management role including engagement with procurement, business stakeholders and frontline operational IT staff
• Prior ITAM roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver ITAM capability and improved business outcomes
• 10 years of experience with IT, enterprise asset management or information management
• 8 years of demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Experience with building business requirements for digital technology tools and services, developing business cases and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• ITIL v3 Foundations Certification required. Advanced training in ITIL service operations ITIL Expert Certification desired.
• ServiceNow (Istanbul)

EDUCATION:

• Bachelor’s degree or equivalent combination of education with 10 years of experience with IT, enterprise asset management or information management
• ITIL v3 Foundations Certification required.

All your information will be kept confidential according to EEO guidelines.