UC NCE

In this role, you will be "Client's face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you''re well positioned to become a trusted advisor capable of building solid, long-term relationships with customers. Typically requires BS, CS, or University degree equivalent plus 8+ years’ experience in network engineering or telecommunications support environment. Advanced degree strongly preferred. Expert level knowledge in TWO of the following and strong knowledge in all other areas of: IP internetworking, LAN Switching, ATM Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. IP Routing protocols (IGRP, OSPF, EIGRP, BGP).

• 6-8 years of overall experience.
• Must have worked in Cisco UC environment for a minimum period of two+ years.
• Must have good knowledge of Cisco UC product line and technology.
• CCVP certifications desired, CCIE (Voice) preferred.
• Must be able to implement a UC network, given a design document and customer requirements.
• Must be able to troubleshoot UC networks.
• Has good communication and customer facing skills.

All your information will be kept confidential according to EEO guidelines.