Field Service Associate

Associé de service de terrain - Montréal, Québec, Canada

Genda Americas a fièrement une culture Play to Win. Nous vivons et respirons l'amusement. Venez changer la donne avec nous et apprendre à jouer différemment. Nous recherchons un Associé Service de Terrain pour rejoindre notre équipe en constante expansion à Montréal, Québec, et dans les environs.

Genda Americas est fier de son service client et de son expérience exceptionnels. Si vous partagez cette passion, nous vous invitons à postuler. Nous proposons un package de rémunération compétitif, des avantages sociaux renforcés, un environnement de travail flexible et une culture de travail conviviale. Venez voir comment vous pouvez contribuer au succès continu de Genda Americas https://www.genda-americas.com/

Domaines clés de responsabilité :

Voici les critères que nous recherchons :

Genda Americas est un employeur pour l'égalité des chances. Des aménagements pour les personnes handicapées seront fournis afin de soutenir la participation à tous les aspects du processus de recrutement.

C'est une vacance actuellement ouverte. 

Field Service Associate - Montreal, Quebec, Canada

Genda Americas proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play differently. We are looking for a Field Service Associate to join our ever-expanding team in Montreal, Quebec and surrounding areas.

Genda Americas prides itself on exceptional customer service and experience. If you share that passion, we welcome you to apply. We offer a competitive compensation package, enhanced group benefits, flexible working environment, and a fun work culture. Come see how you can contribute to the continued success of Genda Americas https://www.genda-americas.com/

Key Areas of Responsibility:

• Responsible for accurate route collections of monies, adhering to proper cash handling procedures 

• Receive, prioritize, and complete service calls, provide time sheets and accountability of route service, communicate with service/regional manager of ongoing game and service issues

• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics 

• General maintenance on all gaming equipment (includes but not limited to: replace components, test equipment, cleaning, preparation, ensure repairs are done in a cost-effective manner, maintain and update your parts kit

• Manage day-to-day gaming equipment moves. Provide move sheets and accountability of delivery service, communicate with service/regional manager of ongoing equipment moves

• Responsible for the proper loading, unloading, and handling of assets to various customer locations

• Assembly and disassembly of equipment assets

• Other miscellaneous duties, as required

These are the standards we are looking for:

• The successful candidate must receive a criminal and driver’s license clearance. 

• 2-3 years technical service experience with service route experience. 

• Electrical /mechanical aptitude is a requirement. 

• Valid driver’s license, with a clean driving record and personal dependable vehicle 

• Bilingual communication in both French and English (oral & written)

• Strong organizational and time management skills

• Excellent problem solving and troubleshooting skills

• Self-motivated and reliable, with the ability to work as a team

• Work effectively in a fast-paced environment

• Ability to work with tools, pipes, and materials a plus

• Ability to lift and manipulate objects of up to 80 lbs for 50 feet is required

Genda Americas is an equal opportunity employer. Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process.

This is a current open vacancy.