Overview:
Generations AdventurePlex, Mishawaka’s premier family entertainment center, is seeking a proactive and detail-oriented Shift Supervisor to oversee daily operations. This role includes opening and closing the facility, managing inventory, ensuring equipment functionality, and supervising staff to create a smooth, fun, and enjoyable experience for our guests.
Key Responsibilities:
Facility Management:
- Open and close the facility, ensuring the parking lot and grounds are clean and free of trash, debris, and weeds.
- Ensure the building is safely secured at closing, with no electrical or safety hazards and all doors locked properly.
Inventory and Stock Management:
- Monitor and maintain adequate stock levels of prepped food items for each shift.
- Perform general inventory counts of food, beverages, and attractions inventory.
- Complete kitchen and attraction inventory counts and report to the senior manager with recommendations for food orders.
Equipment Maintenance and Troubleshooting:
- Oversee the care, charging, and storage of laser tag vests; report any issues during the shift.
- Ensure proper functioning of bowling lanes and related equipment prior to opening
- Complete work orders for various equipment, including bowling lanes, axe bays, kitchen systems, arcade games, and more.
- Perform basic troubleshooting on games and report any issues to the senior manager.
Game Room and Attraction Management:
- Inspect the game room and ensure all games are functioning properly; troubleshoot any issues.
- Open and close the mini-golf course, ensuring mulch and debris are cleared, and putters and balls are in place.
- Return crane items, tickets, and balls to their proper stations at the end of the night and clear the redemption area.
Kitchen and Beverage Management:
- Verify kitchen cleanliness, food expiration dates, and prep lists to ensure readiness for the shift.
- Prep recipe items, change oil in fryers, test dishwasher chemicals, and report low CO2 or nitrogen levels.
- Assist in managing catered menu items and charcuterie boards as needed.
Staff Supervision and Training:
- Monitor and document staff attendance and performance during shifts.
- Address staffing shortages or call-offs by arranging coverage.
- Retrain staff as necessary and verify proficiency in various roles and responsibilities.
Emergency Preparedness:
- Be familiar with emergency protocols and perform fire safety drills as needed.
- Ensure accessibility to emergency lists and electrical panels.
