Certified Medical Assistant - Endo/Internal Medicine

Key Responsibilities

• Prepare patients for examinations, treatments, and procedures by gathering medical histories and documenting chief complaints.
• Obtain, record, and monitor vital signs, including blood pressure, pulse, temperature, height, weight, and oxygen saturation.
• Assist providers with examinations, in-office procedures, screenings, and treatments.
• Administer vaccinations, injections, and medications within scope of practice and provider orders.
• Perform phlebotomy, specimen collection, point-of-care testing, and assist with laboratory procedures as applicable.
• Accurately document patient information, assessments, treatments, and provider instructions in the Electronic Medical Record (EMR).
• Review patient charts prior to appointments to ensure records, test results, referrals, and preventive care needs are up to date.
• Process medication refill requests, prior authorizations, referrals, and medical record requests.
• Educate patients on treatment plans, medications, preventive care measures, and follow-up instructions as directed by the provider.
• Coordinate patient referrals, diagnostic testing, and follow-up appointments to support continuity of care.
• Monitor patient flow and assist with triage activities to ensure efficient clinic operations.
• Maintain exam rooms, medical equipment, and clinical supplies, including inventory management and restocking.
• Ensure compliance with infection control, OSHA, HIPAA, and organizational policies and procedures.
• Respond professionally to patient phone calls, messages, and inquiries in a timely manner.
• Collaborate with providers, nurses, and administrative staff to deliver high-quality, patient-centered care.
• Provide backup support for front desk functions, including patient check-in/check-out, scheduling, and registration as needed.
• Float to other Genesis Healthcare locations and provide coverage across departments as assigned.
• Participate in quality improvement initiatives, staff training, and continuing education activities.
• Perform other duties as assigned to support clinic operations and patient care