Our client is seeking a friendly, motivated, and detail-oriented Insurance Customer Service Representative. This is an excellent entry-level opportunity for recent graduates or individuals looking to begin a career in the insurance industry. No prior insurance experience is required, and training will be provided.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels in a professional and timely manner.
- Assist clients with questions regarding insurance policies, coverage, billing, and account information.
- Process policy updates, renewals, and customer requests while ensuring accuracy and attention to detail.
- Maintain organized and up-to-date customer records and documentation.
- Communicate with insurance carriers and internal team members to resolve customer concerns.
- Provide administrative support and assist with daily office operations.
- Build positive relationships with clients by delivering excellent customer service.
Qualifications:
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Comfortable working with computers, email, and basic office software.
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.
- Positive attitude, willingness to learn, and strong work ethic.
- Previous customer service or office experience is a plus but not required.
