Senior OTR Brokerage Manager

Type: Full-Time

Location: Duluth, GA

Responsibilities:

• Strategic Operations & Lane Management

  • Lead network optimization initiatives by developing and managing high-density OTR lanes to balance headhaul and backhaul freight, reduce empty miles, and improve overall network efficiency.

  • Design and execute capacity strategies by building and maintaining a core network of vetted, high-performing carriers to ensure consistent service levels and operational reliability.

  • Source, evaluate, and onboard strategic carrier partners for high-volume and core lanes within a non-asset OTR brokerage environment.

  • Serve as the primary escalation point for complex transportation and transit issues, including equipment failures, weather-related disruptions, service exceptions, and freight claims resolution.

  • Utilize transportation management systems (TMS) and Microsoft Office applications to monitor lane performance, carrier utilization, and operational KPIs.

• Regulatory & Safety Compliance

  • Ensure all carrier partners meet FMCSA regulations and internal carrier qualification standards through comprehensive vetting and compliance oversight.
  • Develop and oversee advanced identity verification (IDV) and fraud-prevention procedures to mitigate risks associated with double-brokering, cargo theft, and fraudulent carrier activity.
  • Maintain operational compliance standards while supporting continuous improvement initiatives across carrier management and brokerage operations.

Qualifications:

• • 10+ years of experience in logistics or transportation, including at least 7 years in a leadership or management role within a non-asset OTR brokerage environment.
  • Master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
  • Strong proficiency with transportation management systems (TMS) and Microsoft Office applications, including Excel and reporting tools.
  • Demonstrated expertise in carrier sourcing, lane management, network optimization, and brokerage operations.
  • Strong analytical, problem-solving, and escalation management skills in fast-paced transportation environments.
  • Ability to work weekends and flexible schedules as required by business demands and operational workload.