Operations Supervisor Final Mile
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Assists in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on time
- Supports the Assistant Operations Manager in conducting daily stand-up with independent contractors, communicating route assignments, service expectations, and safety topics
- Monitors dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field
- Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required
- Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process
- Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns
- Assists with independent contractor recruiting activities, including onboarding paperwork, orientation, and tracking compliance documentation
- Covers the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution
- Enforces company and customer policies and procedures, including safety, uniform, and service standards
- Identifies and recommends process improvements to the Assistant Operations Manager
Requirements:
- Minimum 2 years of related final mile, warehouse, or distribution center experience
- Prior lead, dispatcher, or supervisory experience preferred
- Experience working with independent contractors or third-party carriers preferred
- Experience with delivery management or routing software (e.g., DispatchTrack) preferred
- PC literate with experience using Microsoft Outlook, Word, and Excel
What you gain from joining our team:
- Access wages early with the Rain financial wellness app
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and paternity leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community.
- + more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.
OR
- Text DELIVER to 88300 to apply!
