Operations Manager – Customs Brokerage FTZ
The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation.
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Monitors team productivity and assigns new accounts
- Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
- Initiates and handles new client start up processes
- Trains individuals within teams to take responsibility of new client accounts
- Maintains customer relationships
- Reviews daily reports to eliminate potential errors
- Resolves problems, troubleshoots
- Reviews and addresses accounting discrepancies
- Manages FTZ operations to ensure compliance and accuracy
- Establishes new FTZ accounts based upon service agreements
- Initiates and handles FTZ start ups
- Trains individuals within FTZ team to take FTZ responsibility
- Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
- Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
- Maintains FTZ SOPs and associated FTZ Manuals
- Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
- Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
- Manages employees including interviewing, hiring, training, evaluation, and coaching
- Ensures assigned work group members have recorded time and attendance
- Oversees on-site technologies
- Offers support to other stations as needed
- Attends CCS industry related seminars, conferences, etc.
What you need:
- Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
- Customs Broker License preferred
- Foreign Trade Zone experience preferred
- Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
What you gain from joining our team:
- Access wages early with the Rain financial wellness app
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
- Health, dental, and vision insurance after 30 days of employment
- 401k match
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Employee discounts
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Daycare discount program
- Opportunities to volunteer and give back to your community
- + more!
Join our Team!
- Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!
OR
- Text DELIVER to 88300 to apply!
