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    Geronimo Hospitality Group

    Hospitality

    Guest Services Agent- Ironworks Hotel, Indianapolis

    INDIANAPOLIS, United StatesOn-SiteFull-time$17 / hourPosted 4w ago
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    Job description

    STEP INTO THE BIG LEAGUES

    Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

    IRONWORKS HOTEL, INDIANAPOLIS

    Ironworks Hotel is a boutique hotel located near the Keystone Fashion Mall in north Indianapolis and is inspired by America’s industrial heritage. The Ironworks Keystone campus is home to some of the area’s best restaurants including Provision, Ruth's Chris Steakhouse, Rize, Sangiovese Ristorante, Blue Sushi Saki & Grill and more The Ironworks Hotel is a place for people to work hard, play hard and come together.

    PERKS OF THE JOB

    We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

    YOUR ROLE IN CREATING GERONIMOMENTS

    In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

    A guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.

    WHAT YOUR DAY WILL LOOK LIKE

    • Process guest arrivals and departures, including all necessary payments
    • Handle and coordinate room assignments and pre-arrivals
    • Handle guests' concerns
    • Offer referral for services and handle requests for information
    • Handle and store luggage
    • Assist with the check-in and check-out of groups and tours
    • Assist other departments as required

    GHG24

    Job details are sourced from the employer's original posting.

    Open job posting
    GE

    About the company

    Geronimo Hospitality Group

    Geronimo Hospitality Group is a collection of award-winning boutique hotels, restaurants, and clubs. They focus on creating unique destinations and fostering a culture that challenges the status quo.

    View all Geronimo Hospitality Group jobs
    Industry
    Hospitality
    Open roles
    88

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