About Get Covered LLC
We provide cost-effective coverage with just a few clicks — satisfying residents, property managers, agencies, and distribution partners with a process that is as simple and touchless as possible.
About the role
- We are seeking a skilled and detail-oriented IT Security | Network Engineer to oversee the management, configuration, and optimization of our network infrastructure, with a strong focus on vendor-managed platforms, user access controls, and system integrations. This role will ensure secure, reliable, and efficient network operations by coordinating with third-party providers, maintaining robust access policies, and proactively monitoring performance and security. This role is in-person/on-site at our office in Calabasas, CA.
What you'll do
Network & Vendor Platform Management
- Administer and maintain vendor-provided network and security platforms (e.g., firewalls, VPN gateways, SD-WAN solutions, monitoring tools).
- Serve as the primary technical liaison between the company and network service vendors.
- Oversee upgrades, patches, and configuration changes in coordination with providers.
- Review and evaluate vendor SLAs to ensure service levels meet business requirements.
User Access & Security Administration
- Manage network user provisioning, role-based access controls, and permissions in line with security policies.
- Regularly audit and update access privileges to maintain compliance with internal controls and regulatory standards.
- Support implementation of multi-factor authentication, SSO, and identity management integrations.
Network Performance & Monitoring
- Monitor network performance, availability, and capacity using vendor tools and internal systems.
- Identify and troubleshoot connectivity, latency, and bandwidth issues across platforms.
- Work with vendors to resolve incidents and perform root cause analysis.
Compliance & Documentation
- Maintain detailed documentation for network configurations, access rights, vendor contacts, and change management activities.
- Ensure compliance with cybersecurity frameworks, internal policies, and applicable regulations.
- Contribute to incident response and disaster recovery planning.
Collaboration & Continuous Improvement
- Partner with IT, Security, and Application teams to support business projects requiring network changes or integrations.
- Recommend enhancements to network architecture for scalability, security, and performance.
- Stay informed about emerging network technologies, security trends, and vendor offerings.
Requred Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 3–5 years of experience in network engineering, with direct vendor platform management exposure.
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, VPNs).
- Experience with enterprise firewalls, VPN solutions, and network access control systems.
- Familiarity with identity management, SSO, and MFA solutions.
- Excellent troubleshooting and analytical skills.
- Strong documentation and communication abilities.
- Help Desk / End-User Support (Ticketing System)
- Serve as Tier 2–3 escalation for complex user support issues related to connectivity, authentication, or access.
- Manage help desk ticket flow, ensuring timely and effective resolution.
- Support onboarding/offboarding processes, including device provisioning, SSO configuration, and permissions management.
- Provide friendly, efficient technical support while maintaining excellent communication with end-users.
- Reside (or plan to reside) in close commuting range to our Calabasas office.
Key Competencies
- Vendor relationship management
- Security-first mindset
- Detail-oriented and methodical
- Problem-solving and critical thinking
- Ability to work both independently and collaboratively
Preferred Qualifications
- Experience in regulated industries (e.g., finance, healthcare, insurance).
- Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent.
- Experience with cloud networking (AWS).
Salary
