JOB SUMMARY
Manage and develop customer accounts to achieve sales targets, increase market share, and maintain long-term business relationships. Identify new business opportunities, prepare proposals, negotiate contracts, and ensure customer satisfaction while coordinating with internal teams to deliver effective solutions.
DUTIES & RESPONSIBILITIES
• Develop and maintain strong relationships with existing customers.
• Identify and pursue new business opportunities.
• Achieve assigned sales targets and KPIs.
• Prepare quotations, proposals, and contracts.
• Conduct customer visits, presentations, and product demonstrations.
• Monitor market trends and competitor activities.
• Coordinate with technical, service, and logistics teams to ensure customer satisfaction.
• Prepare sales forecasts and periodic reports.
• Follow up on payments and account receivables.
• Ensure compliance with company policies and procedures.
Education
Bachelor's Degree in Business Administration, Marketing, Sales, or related field.
Experience
2 – 3 years of experience in B2B sales or account management.
Skills & Abilities
• Strong sales and negotiation skills.
• Excellent communication and presentation skills.
• Customer relationship management.
• Market analysis and business development.
• Proficiency in CRM
ACCOUNTABILITIES
• Achieve annual sales revenue targets.
• Increase profitability of assigned accounts.
• Generate new business opportunities and revenue streams.
• Improve gross margin performance.
• Support collection of outstanding payments.
• Maintain high customer satisfaction levels.
• Develop and retain strategic customer relationships.
• Ensure timely submission of sales reports and forecasts.
• Enhance company brand awareness in the market.
• Maintain accurate CRM and customer records.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market. By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses. Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group. Now known as GCG ENTERPRISE SOLUTIONS , the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE