Site Manager

SITE MANAGER, GIGI’S PLAYHOUSE DOWN SYNDROME ACHIEVEMENT CENTER - COLORADO SPRINGS, CO

This position is for our Colorado Springs, CO location This is a temporary role beginning in November with the possibility to become permanent. 

Founded in 2003, GiGi's Playhouse’s mission is to change the way the world views Down syndrome and send a global message of acceptance for all.  We profoundly change lives through national campaigns, educational programs, and by empowering individuals with Down syndrome, their families, and the community.  All programs are free and are therapeutic or educational in nature. Each one of our programs is designed to work on specific skill development, including speech and language, literacy, socialization, and fine and gross motor skills. GiGi’s Playhouse has opened over 60 locations across North America and is growing annually.

We empower our participants and our families by maximizing opportunities for daily achievement and lasting acceptance. If you are interested in being at the hub of helping to make that happen, this role will be a great fit!

You will thrive here if you embrace our Core Values:

• Enthusiasm: Bringing positive, high energy to our work

• Best of All: Always looking to improve in all that we do.  Challenge yourself every day.

• Get It Done: Making things happen and blasting through barriers when needed; figure it out together.

• Believe: Believe in ourselves, believe in our mission, believe we can achieve all that we set out to achieve

• Locally Concerned, Enterprise Minded: To best serve our local communities, we share best practices and have the humility to leverage the collective learnings from across the GiGi’s network.

You’ll love coming to work every day if you get, want, and have the capacity to:

• Onboard, train, and manage volunteers to ensure proper staffing for program and event success.  Leverage a solid understanding of the importance of communication and relationship building to properly invest in our volunteers – we are 99% volunteer run! 

• Oversee local playhouse operations and run the administrative aspects of a tightly managed office and facility.

• Deliver marketing and social media campaigns in accordance with company messaging and formats. Navigate confidently in social media, Canva, and other similar tools.

• Leverage a database to track all local donations, program participation, volunteer activity, and other critical playhouse data.

• Assist with Playhouse events and fundraisers to ensure successful outcomes.

• Engage in community outreach to draw new families, volunteers, and potential donors to the Playhouse.

• Work collaboratively and professionally with National Office staff, and the local team, including Board members, committee members, volunteers, families, and donors.

You’ll have success here if you value clear processes and have the following competencies:

• You’re excited to leverage Standards of Execution to help ensure playhouse success in the context of a national organization.

• You’re an ambitious self-starter, taking initiative to learn and execute important processes and have a strong work ethic.

• You identify and resolve problems using sound judgment.

• You have demonstrated competency in a variety of technology platforms, software and/or databases with confidence.

• You inspire respect and trust, accept feedback from others, and provide a vision and inspiration to peers and subordinates, mobilizing others to fulfill that vision.

• You prioritize and plan your work activities, use your time efficiently, and expertly navigate competing priorities.

We train our Playhouse staff to ensure they have the tools needed for success. In this role, you’ll be accountable for the following:

• Delivering monthly Impact Reports to the local Board of Managers.

• Increasing program and volunteer engagement and retention.

• Growing the social media following.

• Expanding the number of families served and the level of engagement with the broader community.

• Ensuring the database is clean and properly captures all required data.

For the Site Manager role, it is important to have the following qualifications:

• At least 5 years’ experience and/or training as a manager; or equivalent combination of education and experience

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook and Teams) as well as social media platforms including Instagram, Linked In, and Facebook. 

• Aptitude to learn and work proficiently in a database program/CRM (Salesforce).

• Experience in fundraising is a plus

The job duties listed in this job description may not be inclusive of all requirements of this position.  Other duties may be assigned.

If you want to come to work in an organization with leadership who believes learning is shared, issues are solved, and engagement is contagious, apply to join our team!