This role is responsible for building and sustaining a team of Regional Generalists who can effectively execute the council’s campaign portfolio within their assigned territories. The Regional Manager hires, onboards, trains, coaches, and develops each Generalist on the team, ensuring they have the skills, tools, confidence, and support to deliver on the council’s membership, retention, and program goals. The position is accountable for the readiness and retention of the field team.
Success is measured not by the Regional Manager’s personal delivery of programs or recruitment events, but by the success of the Region in accomplishing identified campaign goals. The Regional Manager is the escalation point for complex volunteer, troop, or member issues that exceed a Generalist’s experience or authority.
The role
also monitors workload across the team and redistributes assignments as campaigns or regional needs ramp up or down throughout the year, ensuring the bench is deployed where it’s needed most and all responsibilities of operating the regional office are covered
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This role is responsible for executing the council’s campaign portfolio within an assigned territory. Throughout the year, the Regional Generalist shifts across three primary functions: troop support and volunteer management, girl recruitment and retention, and program delivery including council-led girl and volunteer events as well as the Cookie Program – depending on the council’s current priorities.