Help desk

Knowledge & Experience:

• Minimum of 3-5 years of
  2nd level technical support experience in a fast-paced support center with a high incoming phone call volume.
• Associate's Degree in Computer Science, Engineering or a directly related field.
• A+ Certification preferred
• Two to four years of professional IT experience.
• Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently.
• Good analytical and communication skills, sound judgement, and the ability to work effectively with employees and other IT staffs.

$22/hr

6 months