Telecommunications Engineer must have associates degree or equivalent work experience.
Telecommunications Engineer needs;
- 1 to 3 years of data center experience
- Ability to quickly and efficiently address customer needs by providing solutions to customer issues or escalating to another support group when necessary.
- Must be able to communicate clearly and succinctly to our customers in regards to issues.
- Highly responsible, self-motivated, and able to work with minimal supervision
- Excellent organizational and follow up skills.
- Strong communicator with the ability to build relationships at all levels of an organization.
- Ability to lift and move 50 to 75lb objects.
Telecommunications Engineer duties are:
- Rack, Stack, Cable and Label new hardware.
- Extend circuits (fiber; copper; coax) from demarc drop points to the hardware in question.
- Provide remote hands for break/fix activities Work with power provisioning team to select server install locations based on power and connectivity needs of the new hardware.
- Wipe/degauss turned down/canceled hardware as appropriate (maintain drive wipe logs; degauss logs, and note degaussed drives for HIPPA compliance).
- Vet access requests for vendor maintenance and escort vendor technicians to work on hardware as appropriate.
- Maintain records of replenishable supplies (CAT-6 cabling; fiber cabling; machine labeling materials; etc.) and work with procurement to obtain supplies as needed.
- Assist the Backups group with: Weekly tape rotation,
- Replenish tape library with new scratch and cleaning tapes and Load media as requested for restores.
- Perform logical and physical audits of Servers, Ports, and Connection when requested.
- Participate in conference calls during an outage
- Provide 24x7x365 coverage in the datacenter, email, hotline, and Vendor escorts.
$40/HR
12 months