Consumer Lending Operations Administration Specialist I, II, III

Overview

Reports to: Consumer Lending Operations Administration Supervisor

Functions Supervised: None

Primary Functions: Teller and other administrative support of all Consumer Lending department functions (lending departments include consumer loan origination, servicing, and collection teams).

Duties and Responsibilities:

Perform teller transactions, update member demographic information and perform file maintenance within lending, collection, and servicing software in accordance with established procedures.

Perform teller-related functions, including the posting of checks and internal fund transfers, ensuring accuracy and compliance.

Perform reconciliation and balancing of assigned general ledger (GL) accounts accurately and in a timely manner.

Complete assigned data entry tasks and prepare documentation for Consumer Lending departments, including but not limited to payment requests for departmental vendors.

Assist Consumer Lending Operations Administration Supervisor in testing and documenting practices.

Maintain records relating to board reporting and the handling of negotiable instruments in accordance with credit union policies.

Order and maintain departmental supplies, ensuring availability and inventory control in alignment with operational needs.

Perform additional duties and responsibilities as assigned to support departmental operations.

Qualifications

Education:  High School graduate or equivalent

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Six months of general office work experience with some knowledge of lending or loan servicing preferred. Strong written and oral communication skills required. Working familiarity with MS Office suite. Ability to work independently and in a team environment.

Tenure: Assignment to Consumer Lending Operations Administration Specialist I (Category 16), Consumer Lending Operations Administration Specialist II  (Category 15) or Consumer Lending Operations Administration Specialist III (Category 14) requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Compensation

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 14

$45,633 - $66,624 annually

Salary Pay Range: 15

$42,254 - $60,844 annually

Salary Pay Range: 16

$40,241 - $57,142 annually

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
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Equal Opportunity Employer