Job Overview
A shipping supervisor is responsible for overseeing all aspects of the shipping process within a warehouse, including coordinating staff, ensuring timely and accurate order fulfillment, monitoring inventory levels, and managing shipping documentation, while prioritizing efficiency and adherence to company policies and safety regulations; essentially, they lead the team that prepares and dispatches outgoing shipments from the warehouse.
Responsibilities and Duties
- Staff Management:
- Supervise and train shipping personnel, assigning tasks and monitoring performance.
- Schedule shifts and manage labor productivity to meet shipping deadlines.
- Conduct performance evaluations and provide feedback to team members.
- Shipping Operations:
- Oversee the picking, packing, and labeling of outgoing orders to ensure accuracy.
- Coordinate with other departments like receiving and inventory control to maintain proper stock levels.
- Monitor shipping schedules and prioritize orders to meet delivery deadlines.
- Manage loading and unloading operations, ensuring proper product handling.
- Documentation and Compliance:
- Maintain accurate shipping records, including bills of lading, packing slips, and shipping manifests.
- Verify shipment details against orders and ensure compliance with shipping regulations.
- Process shipping labels and necessary documentation for carriers.
- Inventory Management:
- Conduct cycle counts to maintain accurate inventory levels and identify discrepancies.
- Monitor stock levels and communicate potential shortages to purchasing department.
- Performance Analysis and Improvement:
- Analyze shipping data to identify bottlenecks and areas for improvement.
- Implement process changes to optimize shipping efficiency and reduce costs.
- Track key performance indicators (KPIs) related to shipping accuracy and on-time delivery.
Qualifications
- Strong leadership and supervisory skills
- Excellent communication and interpersonal abilities
- Detail-oriented with a focus on accuracy
- Proficiency with warehouse management systems (WMS)
- Knowledge of shipping procedures and carrier regulations
· Ability to manage multiple priorities and meet deadlines
Education and Experience
- Prior experience in a warehouse environment, preferably in a shipping supervisory role
- Familiarity with warehouse operations, including picking, packing, and labeling
PAY IS BASED ON EXPERIENCE.
